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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.0
1,375 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 1,375 reviews

June 29, 2026

Took it in for oil change waited so long only to be told 2 employees wrecked my Equinox. More

by SANDRADURAZO60
Recommend Dealer
No
Employees Worked With
Service dept
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Jul 02, 2026 -

Diamond Chevrolet of San Bernardino responded

We acknowledge your review and are currently looking into the events you’ve detailed.

June 29, 2026

Could have been more helpful on when my car was ready and made me feel like I was bothering him after he took the car back More

by albert_ruben18
Recommend Dealer
No
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Jun 30, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Albert. I appreciate your feedback regarding the warranty communication at Diamond Chevrolet of San Bernardino. It's important to me that all customers feel well-informed. If you have any further concerns or would like to discuss this matter, please don’t hesitate to reach out to me directly. Your satisfaction is my priority. Sincerely, David Lam - Service Manager Dlam@daliaauto.com 909-883-8833

June 28, 2026

1st and 2nd visit was great, 3rd visit was disappointing and this 4th visit restored my faith in you guys, I own 3 Chevy vehicles so lots of service needs More

by pissed off
Recommend Dealer
Yes
Employees Worked With
Don't remember but said he'd only been there 4 months and he did great ??
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Jun 30, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback! I appreciate you taking the time to share your experience with us. I'm glad to hear that your 4th visit restored your faith after a disappointing 3rd visit. Your loyalty as a Chevrolet owner means a lot to us, and we look forward to continuing to meet your service needs. Please feel free to reach out to me for anything you may need in the future! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

June 26, 2026

Thank you for the great deal and fast service. The team was very helpful and accessible for all queries on the process of helping me with the service. More

by richardbolter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trish Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you for your review, Richard! I am pleased to hear you had a great experience with us at Diamond Chevrolet of San Bernardino. We take pride in providing excellent service and support to our customers. We look forward to assisting you again soon. Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

June 26, 2026

Went in for PSI maintenance Guy told me 2 days When this job takes 2 hours More

by djcrime2022
Recommend Dealer
No
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Jun 28, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand your frustration regarding the estimated time for your PSI maintenance at Diamond Chevrolet of San Bernardino. I appreciate your feedback and would love the opportunity to discuss this further. Please feel free to reach out to me directly to address your concerns and improve our service. Thank you again for your input. Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

June 26, 2026

Friendly Clean And fast Good to be there Services were great the waiting area was clean The price its good And the service was fast Thank you More

by haguilar2
Recommend Dealer
Yes
Employees Worked With
Gabriel polio
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Jun 27, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I’m happy to hear you had a positive experience at Diamond Chevrolet of San Bernardino. We take pride in our friendly service and clean environment, and it's great to know you appreciated it. We look forward to seeing you again soon! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

June 26, 2026

Wet good and accommodating, but some stuff needed to replace and never got a call till I went to pick it up . And also never get a call back or message from the service dept on question on price. More

by peaelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I appreciate your comments about the accommodating service at Diamond Chevrolet of San Bernardino. I understand your concerns regarding communication about the necessary replacements and pricing inquiries. Your experience is important to us, and I encourage you to reach out directly to our service department for any further questions or assistance. We value your input as it helps us improve our services. We hope to see you again! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

June 25, 2026

Well I got my car there back in 2014,I have been there when I need service no problems at all until I meet Alan he's not to happy there he's not a happy people and I think a business like that should have More

by 9092460058.TJ
Recommend Dealer
No
Employees Worked With
Service advisor Larry Alan megard. Not a nice guy at all.
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Jun 26, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to provide your feedback. It’s great to hear you have trusted our location for service needs since 2014 and have had smooth experiences over the years. I also understand your concerns regarding your recent interaction and the importance of courteous and professional customer engagement. At Diamond Chevrolet of San Bernardino, we strive to maintain a welcoming environment where every customer is treated with respect and attention. Please reach out to me directly if you would like to go over your recent visit further. We remain committed to reinforcing a consistently positive experience for all customers moving forward. Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

June 25, 2026

Very Helpful and super fast service. Best service I have had from all my local Chevy Dealerships. More

by Mike.mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Jun 25, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review, Mike! I'm thrilled to hear that you found our service at Diamond Chevrolet of San Bernardino to be helpful and fast. We take pride on providing the best experience possible, and your feedback means a lot to us. Our team looks forward to welcoming you back for any future needs! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

June 24, 2026

The communication was excellent, Julian checked in with me in the customer lounge every so often. He kept me updated More

by Abel_J_Gaytan
Recommend Dealer
Yes
Employees Worked With
Julian , and Tricia
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Jun 24, 2026 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words, Abel! I’m thrilled to hear that you had an excellent experience with us at Diamond Chevrolet of San Bernardino. It's great to know that Julian provided you with the communication and updates you needed. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

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