Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.2
1,034 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
Contact Dealership

909 W 21st Street

San Bernardino, CA

92405

Directions

By Type

Showing 1,034 reviews

February 22, 2025

When always going to get my vehicle service, I always have to look for someone for help! When picking came up, I had to wait 45 minutes need to take more pride in customer service. More

by RENANRANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeramie Diaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Paco
Report | Print
Feb 25, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand how frustrating it can be to wait for assistance, especially during vehicle service. We appreciate your feedback, as it helps us identify areas for improvement in customer service at Diamond Chevrolet of San Bernardino. If you have any specific concerns or would like to discuss this further, please feel free to reach out to us directly. We value your input and hope to provide you with a better experience in the future. Best, Israel Mora (909) 883-8833

February 22, 2025

Services take forever. Communication for service updates are not there. Operations aren’t run smoothly More

by JuanB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeramie Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback, Juan. We understand your concerns regarding the service delays and communication issues. At Diamond Chevrolet of San Bernardino, we strive to ensure an efficient process and keep our customers informed. Your experience is valuable to us, and we encourage you to reach out directly so we can address your specific concerns. Thank you for bringing this to our attention. Best, Israel Mora (909) 883-8833

February 19, 2025

Quick, no hassle, professional service. Always do my oil changes here and would recommend to family and friends. More

by Kayjcee87.kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate the quick and professional service at Diamond Chevrolet of San Bernardino. Your trust in us for your oil changes means a lot, and we truly appreciate your recommendations to family and friends. We look forward to seeing you again for your next service! Best, Israel Mora (909) 883-8833

February 19, 2025

Diamond of San Bernardino was the easiest dealership to work with out of over 20 dealers that I contacted. Thank you for making it easy More

by Ken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Vallejo
Report | Print
Feb 19, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you, Ken, for your wonderful review! We’re thrilled to hear that Diamond Chevrolet of San Bernardino stood out as the easiest dealership to work with. Your feedback is greatly appreciated, and we are glad we could make the process smooth for you. We hope to see you again soon! Best, Israel Mora (909) 883-8833

February 19, 2025

Trinidad Flores gave us outstanding customer service. I would highly recommend people to go to diamond Chevrolet and see Mr. Flores. More

by devanmunoz89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trini Flores
Report | Print
Feb 20, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're thrilled to hear that you had an outstanding experience with Trinidad Flores at Diamond Chevrolet of San Bernardino. Your recommendation means a lot to us. We look forward to welcoming you back for any future needs! Best, Israel Mora (909) 883-8833

February 18, 2025

Bad comunication betwen Diamond chevrolet workers, it's not he first time i have the same issue,about my warranty covereds, alwats the same game, they don't any comments about the issue i been have with th More

by Christopher valenzuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Espino
Report | Print
Feb 21, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience, Christopher. I understand your frustration regarding the communication issues and your concerns about your warranty coverage at Diamond Chevrolet of San Bernardino. Your feedback is invaluable, and I assure you we take such matters seriously. Please consider reaching out to me directly so we can address your concerns about the engine and the warranty more effectively. We appreciate your feedback and hope to have the opportunity to improve your experience. Best, Israel Mora (909) 883-8833

February 18, 2025

Really upset was charged for oil change and strong armed. I payed upfront for vehicle maintenance, oil changes included and was told I had to pay or they would keep my vehicle untill Monday. I explained it w More

by macosta4588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Moreno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your frustration regarding the billing situation for your oil change at Diamond Chevrolet of San Bernardino. Your experience is important to us, and I encourage you to reach out directly so I can address these concerns appropriately. Thank you for bringing this to my attention, and I hope to resolve this matter. Best, Israel Mora (909) 883-8833

February 18, 2025

It’s the best and greatest experience taking your car to the dealer for the best care for your vehicle More

by Cesar A Benitez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Kubo , Nathan Espino
Report | Print
Feb 18, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review, Cesar! We're thrilled to hear that you had the best experience at Diamond Chevrolet of San Bernardino. Our team is dedicated to providing the best care for your vehicle, and we're glad to have met your expectations. We look forward to seeing you again for your next service! Best, Israel Mora (909) 883-8833

February 17, 2025

My Husband and I just purchased a car from this dealership and had an amazing experience thanks to Anthony and Joseph. They were incredibly helpful, knowledgeable, and made the entire process smoot More

by Judith B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Report | Print
Feb 17, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you, Judith, for taking the time to share your wonderful experience at Diamond Chevrolet of San Bernardino! We're thrilled to hear that Anthony, Joseph, and Duc provided you with such helpful and knowledgeable service during your car purchase. Our team strives to make the process as smooth and stress-free as possible, and it’s great to know we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future! Safe travels in your new truck! Best, Israel Mora (909) 883-8833

February 16, 2025

My experience at Diamond Chevrolet was very pleasant & I appreciated Mitchell Vallejo and the time he took to explain everything to me. Coming in by myself I wasn’t expecting to purchase a new vehicle but t More

by pamelarbaker2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Vallejo
Report | Print
Feb 17, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Pamela! We're thrilled to hear about your pleasant experience at Diamond Chevrolet of San Bernardino. It's great to know that Mitchell took the time to explain everything and made you feel comfortable and confident in your new vehicle purchase. We appreciate your trust in us and look forward to assisting you again in the future! Enjoy your new ride! Best, Israel Mora (909) 883-8833

1
...
22
23
24
...
104