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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.2
969 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 969 reviews

August 25, 2024

Great customer service from David, the parts department and the cashier staff as well. I will be returning definitely for more of my car maintenance More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taylor
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Aug 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Maria! We truly appreciate your kind words about David and our team in the parts department and cashier staff. We’re thrilled to hear you had a great experience at Diamond Chevrolet of San Bernardino. We look forward to assisting you with your car maintenance again soon! Safe travels! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 25, 2024

Very unsatisfied with your service. Nobody tried to help we had questions and I would call them instead of them reaching out to us. They tried to sell me a battery when it wasn’t needed More

by XCOGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady, David Taylor
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Aug 28, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand how frustrating it can be when you feel unassisted and have concerns about your vehicle service and warranty coverage. Please reach out to me directly at Diamond Chevrolet of San Bernardino, so I can address your concerns and work towards a resolution that satisfies you. Your satisfaction is important to me, and I hope to have the opportunity to assist you further. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 25, 2024

Thank you so much Christian and David for helping me find my dream car. They got me the best deal with the exact truck that I wanted the right color and all. I love my Tahoe it has enough room for my kids an More

by SAULSANCHEZ1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Arellano , David De La Mancha
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Aug 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review! I'm thrilled to hear that you found your dream Tahoe at Diamond Chevrolet of San Bernardino. It's great to know that Christian and David were able to assist you in getting the perfect deal and that your new truck meets all your needs for you and your family. I truly appreciate your kind words and hope to see you again soon! Enjoy your new ride! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 25, 2024

Oil change was done very quickly. Thank you for the fast service. I am very pleased More

by Mypixiedust777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
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Aug 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm delighted to hear that your oil change was completed quickly and that you were pleased with our service at Diamond Chevrolet of San Bernardino. I appreciate your feedback and look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 24, 2024

Eddie Brady Service Advisor has an awesome customer service he help me and provide a good customer service. More

by Fernando P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
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Aug 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Fernando, for your wonderful feedback! I'm thrilled to hear about your positive experience with Eddie and the exceptional customer service you received at Diamond Chevrolet of San Bernardino. Our team is dedicated to providing the best service possible, and your kind words motivate us to keep up the great work. I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 24, 2024

Courteous staff throughout. Would have liked a larger variety of vehicles. Otherwise was happy with the experience More

by jbolivarez61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David De La Mancha, Christian Gutierrez
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Aug 28, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your review! I'm glad to hear that you found our staff at Diamond Chevrolet of San Bernardino courteous and that you were happy with your overall experience. I appreciate your feedback regarding the variety of vehicles, and I am always looking to improve. I hope to see you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 24, 2024

David Taylor, great guy, in that department, keep it up my friend , thank you for your help , I will see you again on my next service More

by rlepe71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taylor
Report | Print
Aug 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at Diamond Chevrolet of San Bernardino. I'll be sure to pass on your kind words to our team. I look forward to seeing you again for your next service! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 23, 2024

Your Dealership needs to be more transparent. When it comes to you disclosing your mandatory Dealer Included OPTIONS!....BUYER BEWARE. More

by amunoz57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Traveon Mannings
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Aug 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us. I understand your concerns regarding your experience with us here at Diamond Chevrolet of San Bernardino. We strive to provide clear and comprehensive information to all our customers. If you would like to discuss this further, please feel free to reach out to me directly. Your satisfaction is important to us. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 23, 2024

Service advisor was not efficient, failed to communicate what was needed. Turns out I have to bring truck back to update on an Open recall. Truck was dropped off at early morning and issue could have been f More

by YESIE198890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Taylor
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Aug 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. We understand your concerns regarding the communication and efficiency during your recent visit to Diamond Chevrolet of San Bernardino. We strive to keep our customers informed and address any open recalls promptly. We would appreciate the opportunity to discuss your experience further and work towards a resolution. Please feel free to reach out to me directly to share more details. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 23, 2024

Good service I was pleased with it thank you very much for the good work I was please with it thank you very much More

by BROAL777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Gutierrrez
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Aug 26, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We at Diamond Chevrolet of San Bernardino are thrilled to hear that you had a positive experience with our service. Your satisfaction is our priority, and we appreciate your acknowledgment of our team's efforts. We look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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