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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.2
930 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 930 reviews

July 26, 2024

David he did a wonderful job very professional and courteous yes I will refer this dealership. More

by Caseypreacherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taylor
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Jul 26, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Casey, for your kind words and for sharing your positive experience with Diamond Chevrolet of San Bernardino. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

July 26, 2024

Service drive management never follows up with anything you always have to call them to find out what’s going on with your vehicle been waiting for a trans tech for over two months now. More

by kc4tlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
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Jul 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us. I understand your frustration with the wait time you have experienced. We take your concerns seriously and encourage you to reach out to me directly so I can address your issues promptly. I appreciate your feedback and the opportunity to improve our service. Thank you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

Sep 23, 2024 -

kc4tlc responded

This person doesn’t exist. Called the dealership but no knows who this person is. Been waiting for over a four years now to get my trans fixed. Bring it in and drop it off is what they say they keep it for a week and then they call and say it’s ready but it still does the same thing! The hard cover I bought for the bed has been broken sense July of 2023 they say O we have to call the manufacturer check with them every week but get the same answer they haven’t heard back yet but when I called the manufacturer the said it’s covered now diamond says it’s out of warranty. But it was under warranty when I first bought it in BASICALLY THEY HAVE TOLD ME TO GO POUND SAND BECAUSE WERE NOT GOING TO FIX IT. I WILL NEVER BUY ANOTHER VEHICLE OR REFER ANYONE TO THEM WORST DEALERSHIP I HAVE EVER DEALT WITH!!

July 26, 2024

Immediate service followed up with great attitude and communication I would recommend this dealership to anybody for their general motor needs More

by Luv my Lincoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Report | Print
Jul 26, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for choosing Diamond Chevrolet of San Bernardino and for recommending us! We appreciate your feedback and are thrilled to hear about your positive experience with our immediate service, great attitude, and communication. We look forward to assisting you with any of your General Motors needs in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

July 26, 2024

Many thanks for kind people and for service on our RV because many Chevy dealers don’t work on RVs. More

by clm10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Report | Print
Jul 26, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for choosing Diamond Chevrolet of San Bernardino for your RV service needs! We're glad we could assist you. Feel free to visit us again for any future services or share your experience with others. Drive safely! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

July 26, 2024

They guys at Diamond Chevrolet helped us alot and was very patient with my impatient husband lol, we received a quote over the phone from a guy that was not present at the day we showed up to sign for th More

by pninatzadok
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Parsons, Sean Henderson, Sean K Henderson
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Jul 26, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for choosing Diamond Chevrolet of San Bernardino and for sharing your positive experience with us! I appreciate your kind words and am thrilled to hear that our team went above and beyond to assist you in finding the perfect truck for your husband. We look forward to welcoming you back in the future or feel free to share your experience with others. Thank you again for choosing Diamond Chevrolet! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

July 25, 2024

I had a great experience here at diamond Chevrolet. Customer interaction was exceptional also. Thx More

by ibtiger64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taylor
Report | Print
Jul 26, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the fantastic 5-star review! I am thrilled to hear about your exceptional experience at Diamond Chevrolet of San Bernardino. Your kind words about our customer interaction mean a lot to me. I appreciate your support and look forward to serving you again in the future. Safe travels! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

July 25, 2024

My service person who help me name NATE. .OR NATHAN..WORST CUSTOMER SERVICE EVER..NEVER CALLED ME..I HAD TO CALL AT THE END OF THE DAY..TO CHECK ON MY CAR More

by bigrich35909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Report | Print
Jul 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us. I understand your concerns with the customer service you received. We value your business and would like the opportunity to address this matter. Please feel free to reach out to me directly so I can further assist you. Your satisfaction is important to us at Diamond Chevrolet of San Bernardino. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

July 24, 2024

Repeat customer for over 10 yrs. Best service and purchase experience. Bpught trucks and cars. More

by jbauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke
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Jul 24, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for being a loyal customer of Diamond Chevrolet of San Bernardino for over 10 years! I appreciate your trust in us for both purchasing trucks and cars. Looking forward to assisting you with your future vehicle needs. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

July 24, 2024

I like to bring my Chevy cruze here excellent service. and friendly staff.i recommend. More

by GVAZQUEZ801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
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Jul 24, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for choosing Diamond Chevrolet of San Bernardino and for the 5-star review! I am thrilled to hear about your positive experience with your Chevy Cruze. Our team always aims to provide excellent service and a friendly atmosphere. I look forward to welcoming you back and appreciate your recommendation! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

July 24, 2024

Took to long due to Socializing. The mechanic left my truck smelling like body odor. More

by lucired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
Report | Print
Jul 26, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us. At Diamond Chevrolet of San Bernardino, I strive to provide efficient service and maintain a high standard of cleanliness. Your feedback is valuable, and I encourage you to reach out to me directly to address these issues further. I appreciate you choosing us for your vehicle needs. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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