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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.2
975 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 975 reviews

August 17, 2024

This dealership is a joke. They were not helpful at all. I took in my car for a leak and they took an entire month (28 days) to be exact. No follow up no call NOTHING! I had to More

by Jen
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
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Aug 20, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with Diamond Chevrolet of San Bernardino, Jen. I understand your frustration regarding the lengthy wait and lack of communication during your vehicle's service. Your feedback is important to me, and I appreciate you bringing this to my attention. Please reach out to me directly so I can address your concerns more thoroughly. Thank you again for your feedback. Best, Eddie Rodriquez (909) 883-8833

August 17, 2024

Muy buena atencion buen servicio excelente todo y gracias por la atencio me agradó estar en diamon More

by Micheljuancarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taylor
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Aug 20, 2024 -

Diamond Chevrolet of San Bernardino responded

¡Gracias por tu excelente reseña! Nos alegra saber que tuviste una buena atención y un servicio excelente en Diamond Chevrolet de San Bernardino. Apreciamos tus amables palabras y esperamos verte de nuevo pronto. ¡Que tengas un gran día! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 17, 2024

Overpricing, timely correspondence with consumer, I will not purchase vehicles from this dealership nor GMC or Chevrolet products for the rest of my life. It’s unfortunate, a large corporation that occupies More

by MTRUJILLO75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Bomar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Brady
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Aug 20, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your thoughts with us. We understand your concerns regarding pricing and communication at Diamond Chevrolet of San Bernardino. Your feedback is important, and we strive to ensure all our customers have a positive experience. I encourage you to reach out to me directly so I can address your concerns more specifically. Thank you for your input. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 16, 2024

Amazing dealership! Everyone was nothing but nice from the time I got there until the time I left! They definitely felt like family there. Would Recommend everyone to go More

by mashira brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Bocardo
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Aug 16, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you felt at home at Diamond Chevrolet of San Bernardino. Our team strives to create a welcoming atmosphere, and it’s great to know you felt like family! I truly appreciate your recommendation and hope to see you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 16, 2024

Very professional and the team as a whole worked with me to get exactly what I wanted! I will definitely be returning for future purchases. More

by lbennettwatson22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Parsons (5 Stars) , David De La Mancha
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Aug 16, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that our team at Diamond Chevrolet of San Bernardino was able to help you find exactly what you wanted. I appreciate your support and look forward to assisting you with your future purchases. See you next time! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 14, 2024

Never will I deal or buy anything from this dealership. Disappointed first and last time. I go here. I hate to say I have to drive by this place ! More

by Santos3067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
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Aug 16, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand your disappointment, and it's important to me that our customers feel satisfied after their visits to Diamond Chevrolet of San Bernardino. I appreciate your feedback and encourage you to reach out to me directly so I can address your concerns. Your input helps us improve our service, and I hope for the opportunity to regain your trust in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 14, 2024

Very patient and welcoming staff. Provided excellent service. Addresses customer concerns to the best of their abilities. More

by Stavross Ellis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean K Henderson, Korra Quijano
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Aug 14, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that our team at Diamond Chevrolet of San Bernardino provided you with patient and welcoming service. Our goal is to address customer concerns effectively, and it's great to know we met your expectations. We look forward to seeing you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 13, 2024

Excellent customer service, they have what I was looking for, reasonable prices on the cars More

by cecylia cabrales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Bugarin Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Garcia
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Aug 14, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Cecylia, for your wonderful review! I'm thrilled to hear that you experienced excellent customer service and found exactly what you were looking for at Diamond Chevrolet of San Bernardino. We pride ourselves on offering reasonable prices and a great selection of vehicles. I hope to see you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 11, 2024

I was basically lied to about a dealer add on in which nobody could explain why I needed it and couldn't explain why I needed it except line their pockets . I will never recommend this dealership to anyo More

by pcraig346
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I appreciate your feedback and understand your concerns regarding the dealer add-on. At Diamond Chevrolet of San Bernardino, we strive to provide clear communication and transparency about our services. I would like the opportunity to address your concerns further. Please feel free to reach out to me directly. Your feedback is important to us as we continue to improve our customer experience. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 11, 2024

They are fast, fair and of good character and try to save you money. Also easy to work with More

by AAWELSH1149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Aug 13, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback! We appreciate your kind words about Diamond Chevrolet of San Bernardino being fast, fair, and easy to work with. Your experience matters to us, and we strive to offer the best service possible. We hope to see you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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