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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.2
1,175 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 1,175 reviews

December 24, 2024

Excellent service upon arrival and departure. Answered all our questions. Eddie was very detailed with us. More

by marinamurillo10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar, Eddie Brady
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Dec 26, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Marina, for your wonderful review! We're thrilled to hear that you received excellent service at Diamond Chevrolet of San Bernardino and that Eddie was able to provide you with detailed answers to all your questions. We appreciate your feedback and look forward to seeing you again soon! Best, Israel Mora (909) 883-8833

December 24, 2024

Not happy at all bring my truck to be fixed and end up with same problems when I take home More

by Jairoherrera1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
Report | Print
Dec 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your frustration regarding the issues with your truck after the repairs at Diamond Chevrolet of San Bernardino. We strive to provide high-quality service, and I appreciate you bringing this matter to our attention. Please reach out to us directly so we can resolve these concerns and ensure your truck is properly addressed. Best, Israel Mora (909) 883-8833

December 23, 2024

Service manager never answered the phone for voicemail is full manager of the store voicemail is full none of them ever delete their voicemails to get in contact with him very unhappy with service there last More

by Sgcastro96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Brady, Eddie Rodriguez
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Dec 27, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out and sharing your experience with us. I understand your frustration with the lack of communication regarding your truck's service at Diamond Chevrolet of San Bernardino. It is important to us that our customers receive timely updates, and I appreciate your feedback. I encourage you to contact me directly at the dealership so I can address your concerns more effectively. Your satisfaction is a priority, and we want to ensure your truck is serviced promptly. Thank you for your understanding, and we hope to resolve this matter for you soon. Best, Israel Mora (909) 883-8833

December 21, 2024

I was charged for a service that it wasn’t done in my truck and it’s the second time it happens More

by Sesmro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your concern about being charged for a service not done on your truck. This is not the experience we aim to provide at Diamond Chevrolet of San Bernardino. I encourage you to contact me directly so I can address this matter and ensure it does not happen again. Your satisfaction is important to us, and we appreciate your input. Best, Israel Mora (909) 883-8833

December 19, 2024

I went to the dealership it felt like home they made me feel like they were my family great dealership More

by dominoicdavis87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your kind words! We're thrilled to hear that your experience at Diamond Chevrolet of San Bernardino felt like home and that our team made you feel like part of the family. We truly appreciate your support and look forward to welcoming you back again soon! Best, Israel Mora (909) 883-8833

December 19, 2024

Great service, and customer kindness. Great attitude when working with customers. they always have smiles on their faces More

by optimumshopbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar, Eddie Brady, Eddie Rodriguez, Evelyn Rivera
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Dec 21, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We at Diamond Chevrolet of San Bernardino truly appreciate your kind words about our service and the attitude of our team. We're thrilled to hear that our staff's smiles made a positive impact during your visit. We look forward to welcoming you back soon! Best, Israel Mora (909) 883-8833

December 15, 2024

Cameron was awesome assisted us from beginning to end. The best experience we have ever had. Thank you so much Camaron!! More

by jzepeda13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Smith
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Dec 16, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We're thrilled to hear that you had such a great experience with us at Diamond Chevrolet of San Bernardino. We pride ourselves on providing excellent service, and it's wonderful to know that Cameron could assist you throughout the process. We look forward to seeing you again soon! Best, Israel Mora (909) 883-8833

December 14, 2024

The customer service was good, service writer was friendly and the service was faster than I expected. Some attention should be payed to the online appointment app. It doesn’t work More

by CHERYLT29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Report | Print
Dec 15, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback! We’re thrilled to hear that you had a great experience with our customer service and that the service exceeded your expectations at Diamond Chevrolet of San Bernardino. We appreciate your suggestion regarding the online appointment app and will certainly take it into consideration. We look forward to seeing you again soon! Best, Israel Mora (909) 883-8833

December 13, 2024

A great place to buy a car I will tell all my family and friends to get a car from here...you have a great staff very easy to talk to and very courteous...Thankyou again More

by 666deau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Traveon Mannings
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Dec 14, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our staff at Diamond Chevrolet of San Bernardino. It's fantastic to hear that you found us easy to talk to and courteous. We look forward to serving you and your family and friends in the future! Thank you again! Best, Israel Mora (909) 883-8833

December 11, 2024

Unperfesionl, bait and switch, unsatisfied. .. never coming here again and I will be sharing all my experiences online and with anyone who will listen More

by droidpcrepair
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Rojas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Ornelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Smith
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Dec 13, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand that your experience at Diamond Chevrolet of San Bernardino didn't meet your expectations. Your concerns about professionalism and the sales process are important to us. I encourage you to reach out to me directly so we can address your specific situation and work towards a resolution. Your satisfaction is important, and we value your input. Best, Israel Mora (909) 883-8833

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