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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.2
1,040 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group ...
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909 W 21st Street

San Bernardino, CA

92405

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Showing 1,040 reviews

June 06, 2024

Help me a lot thanks guys for all your help and thanks u ok .e More

by HENRYJONES90073
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hoover, Jose Figueroa
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Jun 07, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the 5-star review! I am glad to hear that we could assist you. I appreciate your business and look forward to seeing you again at Diamond Chevrolet of San Bernardino. Drive safely! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

June 05, 2024

Eddy, the Service Manager, was very polite and helpful. I had a 7am appt., they did not start the oil change for my vehicle until 8:02am, I ONLY needed an oil change. 2 hours after arriving I was able to h More

by STPHILLIPS008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
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Jun 08, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us. I appreciate your kind words about Eddy, and I understand your frustration with the timing of the oil change and the coupon discrepancy. We aim to provide efficient service and will address this internally to ensure a better experience moving forward. If you'd like to discuss this further, please feel free to contact me. Thank you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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June 02, 2024

Greg did a great job! Highly recommend this place and the people are awesome. Go check them out! More

by DELROJO100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chikezie Okeiyi, Greg Thulemeyer
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Jun 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your positive review! We are thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino. We appreciate your recommendation and kind words. We look forward to welcoming you back and assisting you in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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June 02, 2024

Edi was very professional, I really appreciate his help, he got us in and out promptly, very satisfied with the service. More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
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Jun 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the 5-star review, Angie! We're thrilled to hear that Edi provided you with professional and prompt service at Diamond Chevrolet of San Bernardino. We appreciate your kind words and are glad to hear that you were satisfied with your experience. We hope to see you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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June 02, 2024

Great service and genuinely nice people. They stayed open late to wait for us and worked fast to make a deal knowing it was getting late and we have little kids. It was all around one of the More

by dbowman22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Henderson, Jaime Martinez, Tim Kamotto
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Jun 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your positive experience with us! We're delighted to hear that you had a great car buying experience at Diamond Chevrolet of San Bernardino. We appreciate your kind words about our service and team. It was our pleasure to accommodate your needs, especially knowing you have little kids. We look forward to seeing you again and thank you for choosing us for your vehicle purchase! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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June 01, 2024

The service team will sit on your car for months and lie to you about why it’s not done. The mechanics are incompetent. Glorified parts changers. When they do repair your vehicle they leave the area greasy. More

by aadaire7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Eddie Brady, Trish Wilson
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Jun 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us. We acknowledge your concerns regarding the service experience you had at Diamond Chevrolet of San Bernardino. We strive to provide top-notch service, and we're disappointed to hear that we fell short of your expectations. We take your feedback seriously and would like the opportunity to address this matter further. Please feel free to reach out to me directly so we can work towards a resolution. Thank you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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May 31, 2024

The minute we arrived I was ask what was I there and right away they took care of my car and work on it right at that moment we were very please with the service you provide. More

by RBARRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Eddie Brady, Trish Wilson
Report | Print
Jun 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your positive experience with us! I am delighted to hear that you were pleased with the service provided at Diamond Chevrolet of San Bernardino. I strive to provide efficient and excellent service to all our customers. Please feel free to share your experience with others, and I look forward to welcoming you back in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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May 31, 2024

They Kept my truck for almost 2 weeks with no courtesy car. Terrible service and terrible pricing. 1500 to change a thermostat. I saw someone on YouTube change it in 30 minutes. More

by adrianh0419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
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Jun 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your feedback with us, Adrian. We're disappointed to hear about your experience at Diamond Chevrolet of San Bernardino. We strive to provide efficient service and fair pricing. Please feel free to reach out to me directly so we can address your concerns and work towards a resolution. Thank you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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May 30, 2024

The all where awesome, helpful and knowledgeable , I will be returning to obtain a suburban or a Tahoe, thanks for your time and service More

by PREEYVETTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I look forward to assisting you again and providing you with excellent service. See you soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 30, 2024

The customer service here is crazy awesome, the employees are all very helpful and friendly. Stop on by for some wonderful friendly customer service 🙂 More

by MARKISEKINGZEROOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady, Trish Wilson
Report | Print
May 31, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the kind words about our customer service at Diamond Chevrolet of San Bernardino! I am thrilled to hear that you had a wonderful experience with our helpful and friendly team. I appreciate your support and look forward to welcoming you back in the future. Drive safely! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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