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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.2
946 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 946 reviews

July 08, 2023

Was told it would be an hour and a half to 2 hr wait and ended up waiting closer to 3 hours More

by ELISA.MONROY613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Brady
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Jul 12, 2023 -

Diamond Chevrolet of San Bernardino responded

Elisa, I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 08, 2023

100$ just for oil change. No more tire rotation if you got aftermarket rims. Ask for air on my tires and nope didn’t even get that More

by JAVYAVILA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke, Gabriel Pulido
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Jul 11, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 08, 2023

Didn’t even fill up my gas tank and tried to not include gap insurance when they said they would I had to fight for it More

by quincy3806
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Bustamante
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Jul 11, 2023 -

Diamond Chevrolet of San Bernardino responded

I'm sorry to learn about your negative experience at our dealership. Our goal is to ensure customer satisfaction, and I would appreciate the opportunity to discuss your concerns in more detail. Please get in touch with our customer service team so that we can address the issue promptly. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 07, 2023

Martin has been clear with what is needed to be done in order to fix the problem. More

by REIEST7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramos
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Jul 10, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 07, 2023

Were not able to rotate my tires, because I didn’t have my wheel lock. I would think each dealership should have a master key, so they can perform the necessary service for a customer. More

by CECBLACK704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramos
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Jul 11, 2023 -

Diamond Chevrolet of San Bernardino responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 07, 2023

Joseph Gotti was great to deal with and will be using him in the future for our company vehicles More

by jritter6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gotti
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Jul 10, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for this amazing review! We really appreciate your business. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 06, 2023

I had an appointment and arrived early. I waited nearly 2 hours for an oil change. I was waiting in waiting room, and got up to go talk to my service advisor. I saw my vehicle parked! Idk h More

by LUV2BCAMPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk names
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Jul 10, 2023 -

Diamond Chevrolet of San Bernardino responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 05, 2023

Excelente service , good costumer service, nice people everything is really really good. Thanks for everything More

by ERIK19RIOS93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph
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Jul 07, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to leave us this feedback. Your review gives me the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let me know if I can help you with anything else, thanks! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 04, 2023

Very knowledgeable and friendly service. I had the best car-buying experience. I would definitely recommend this dealership to anyone looking to buy a new or used vehicle. More

by fontuckymonkey03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mando, Norman Bustamante
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Jul 06, 2023 -

Diamond Chevrolet of San Bernardino responded

I cannot thank you enough for your wonderful review of Diamond Chevrolet of San Bernardino and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

Jul 06, 2023 -

fontuckymonkey03 responded

Sounds great, sir. Have a great day. You guy’s are awesome.

July 04, 2023

I am happy that I was able to get a good car deal from the dealers More

by Shadacia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rueben and Joseph Gotti , Jolene Bradley, Vinnie Maraj, Norman Bustamante, Nathan Cooke, Gabriel Pulido
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Jul 06, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Shadacia! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

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