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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
547 Reviews

547 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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November 20, 2024

I been going to this dealer for about 2 years for my services. This last time they had a problem opening the hood of my car. I never open the hood and the last time it was open was when they did my oil More

by SONIKV15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Rodriguez
Report | Print
Nov 22, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience. I appreciate your feedback and understand your frustration regarding the situation with your vehicle's hood and the service you received. I encourage you to reach out to me directly, as I would like the opportunity to discuss your concerns more thoroughly. Your satisfaction is important to us, and we hope to regain your trust in the future. Thank you for your time. Best, Israel Mora (909) 883-8833

November 16, 2024

My service advisor Eddie was professional and transparent about the charges. The oil change was in the range of the estimated time. Appreciated the oil change deal I received! More

by Rekmil43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Report | Print
Nov 19, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback! We're glad to hear that Eddie provided you with a professional and transparent service experience at Diamond Chevrolet of San Bernardino. It's great that you appreciated the oil change deal and that the service was within the estimated time. We look forward to serving you again in the future! Best, Israel Mora (909) 883-8833

November 16, 2024

It's always a pleasure to go and get my car serviced the great customer service from beginning to end is always on point. Always a great experience. Thank you More

by MARTHAARTEAGAGARCIA5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Nov 19, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your kind words! We're thrilled to hear that you consistently have a great experience at Diamond Chevrolet of San Bernardino. Our team is dedicated to providing excellent customer service, and it's wonderful to know that it shows. We look forward to seeing you again for your next service! Best, Israel Mora (909) 883-8833

November 15, 2024

Everything was great thanks the staff was great l was happy have a great day. More

by blue080750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn Rivera
Report | Print
Nov 18, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! We're thrilled to hear that everything was great and that our staff made a positive impact during your visit to Diamond Chevrolet of San Bernardino. We appreciate your kind words and hope to see you again soon. Have a fantastic day! Best, Israel Mora (909) 883-8833

November 15, 2024

Nathan is always great. He is a great asset to the dealership and he deserves a raise. More

by DIAMONDCHEVROLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Nov 18, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Nathan at Diamond Chevrolet of San Bernardino. We pride ourselves on having a dedicated team, and it's great to know that Nathan made a lasting impression. We appreciate your support and hope to see you again soon! Best, Israel Mora (909) 883-8833

November 12, 2024

Nathan is awesome, I will be back for all of my services! Great job Nathan! More

by Rayfied12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Nov 14, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your fantastic review! I'm thrilled to hear that you had an awesome experience with Nathan at Diamond Chevrolet of San Bernardino. I look forward to seeing you again for all of your service needs! Your support means a lot to me! Best, Israel Mora (909) 883-8833

November 11, 2024

Fast efficient service. Brand new 2024 Premium Chevy Tahoe. From start to finish, I’m satisfies More

by LECOLA1081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Nov 13, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you had a fast and efficient experience at Diamond Chevrolet of San Bernardino with your brand new 2024 Premium Chevy Tahoe. Your satisfaction means a lot to me! I look forward to serving you again in the future. Enjoy your new ride! Best, Israel Mora (909) 883-8833

November 10, 2024

I'm very pleased & like everyone's nice hospitality with what has to get done with my car. Nice service done More

by joezamora1480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Nov 13, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience with the hospitality and service at Diamond Chevrolet of San Bernardino. I strive to provide excellent service to all our customers. I look forward to seeing you again for your future automotive needs! Best, Israel Mora (909) 883-8833

November 09, 2024

They are very helpful to let us know about recalls on both our car's More

by CFSANCHEZ5129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, Evelyn Rivera
Report | Print
Nov 12, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your positive feedback! We’re glad to hear that our team at Diamond Chevrolet of San Bernardino was helpful in informing you about the recalls on both of your cars. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

November 09, 2024

Bad attitude and rude, seemed to not care about customers I will not be returning to this dealer More

by MOPAROBSESSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Report | Print
Nov 13, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. We understand that customer service is crucial, and we appreciate your feedback. If you'd like to discuss your concerns further, please feel free to contact me directly. We value your input and hope to address any issues you encountered and work towards a resolution. Best, Israel Mora (909) 883-8833

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