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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
523 Reviews

523 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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October 21, 2024

Nathan was great did all he could do together my truck done correct and on time More

by twodworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Oct 23, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're thrilled to hear that Nathan provided exceptional service and got your truck done correctly and on time. At Diamond Chevrolet of San Bernardino, we pride ourselves on ensuring our customers have a positive experience. We look forward to seeing you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 21, 2024

The service writer Nathan Cooke was a great help he was able to check in my vehicle and even got me a ride to school. Unfortunately, the technician assigned to my vehicle did not diagnose it properly. I we More

by Valentin Acosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Report | Print
Oct 24, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Valentin. I appreciate your feedback regarding the service you received at Diamond Chevrolet of San Bernardino. While I'm glad to hear that Nathan was able to assist you effectively, I understand your concerns about the diagnosis of your coolant leak. Your experience is important to me, and I’d like to ensure we look into this matter further. Please feel free to reach out to me directly so I can address your concerns and provide the service you deserve. Thank you again for your feedback, and I hope to assist you better in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 19, 2024

Efficient and reliable service. Very satisfied! I would recommend your dealership to family and friends. Located close to home is a plus.. More

by diegojaramillo1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Oct 22, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! I'm thrilled to hear that you found our service at Diamond Chevrolet of San Bernardino efficient and reliable. Your recommendation means a lot to me, and I appreciate your support. I look forward to serving you, your family, and your friends in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 18, 2024

Workers at the service department are very knowledgeable and treat customer very well with respect . More

by Mrodeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, Evelyn Rivera
Report | Print
Oct 22, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! I'm thrilled to hear that our service department staff at Diamond Chevrolet of San Bernardino provided you with knowledgeable and respectful service. I appreciate your support and look forward to welcoming you back for your next visit! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 18, 2024

Nathan is the greatest customer service there is, he makes coming to Diamond worth it More

by Pscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier ladies are wonderful, Nathan Cooke
Report | Print
Oct 22, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! I'm thrilled to hear that Nathan provided you with exceptional service at Diamond Chevrolet of San Bernardino. I appreciate your kind words and look forward to welcoming you back soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 17, 2024

Nathan was very helpful and took the time to ask me why I brought my vehicle for when a other worker denied me help. More

by Cecilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Oct 19, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback, Cecilia! I'm thrilled to hear that Nathan was able to assist you and take the time to understand your needs at Diamond Chevrolet of San Bernardino. I appreciate your kind words and hope to see you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 17, 2024

Service reps were very respectful and so was the young lady at the register I'm completely satisfied will never go to rotolo or Mark Christopher again More

by macosta4588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Evelyn Rivera
Report | Print
Oct 19, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service representatives and the young lady at the register. Your satisfaction means a lot to us at Diamond Chevrolet of San Bernardino. We appreciate your trust and look forward to assisting you again in the future. Feel free to share your experience with others! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 15, 2024

Really great service and very helpful and nice. Very good customer service and fast service. More

by DEBORAHJ2314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, Griselda Reyna
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Oct 17, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I truly appreciate your kind words about our service at Diamond Chevrolet of San Bernardino. It's great to hear that you found our team helpful and that you experienced fast and friendly customer service. I look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 15, 2024

Nate was very helpful an kept Me informed on my vehicle the whole time, really appreciate that. GREAT SERVICE . More

by Highgrove1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Oct 17, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you! I'm thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino. Our team strives to keep our customers informed throughout their vehicle service, and it's wonderful to know that Nate was able to assist you effectively. I appreciate your kind words and look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 12, 2024

The staff was very helpful explaining everything that happened and what needed to be done. The person I enjoyed working with most was David Taylor he is my go to guy. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taylor
Report | Print
Oct 14, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Diamond Chevrolet of San Bernardino and that David was able to assist you effectively. Your satisfaction is our top priority, and it's great to know that you found our staff helpful. We look forward to seeing you again for your future needs! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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