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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

4.0
298 Reviews

298 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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June 22, 2023

Great local dealership in a well established auto business with friendly service with a smile. More

by RONTOWNSEND2009
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Diamond Chevrolet of San Bernardino responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 20, 2023

Service department should be on a use for oil changes, brakes and tires. Everything else is very very expensive to fix. I had to take my truck out of there because of how much they wanted to charge me to More

by PABLOMEDINA75
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jonathan DeSimoni
2.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Cooke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Bomar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jolene Bradley, Gabriel Pulido
Jun 23, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 20, 2023

Martin was a great the service advisor and the car drives a lot smoother. And the rental was very convenient. More

by TCIRIZARRY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Pulido
Jun 22, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for the awesome feedback! You're right, Martin is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 20, 2023

Nathan always provided me professional friendly support with a smile. That’s why I return for service. More

by DFHENRY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 19, 2023

The service department always take care of me. I'm always in and out quickly. Thanks! More

by JJC_63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Pulido
Jun 21, 2023 -

Diamond Chevrolet of San Bernardino responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Diamond Chevrolet of San Bernardino. If there is anything more I can do for you please come back and see us any time! Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 19, 2023

I appreciate that there was only one customer service worker and she worked expeditiously with the customers that day. She was efficient and got us in and out. More

by deealves47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Pulido
Jun 21, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 18, 2023

since I entered they were friendly and helpful a good experience in this highly recommended dealer More

by melsd_89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Oceguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Bustamante
Jun 21, 2023 -

Diamond Chevrolet of San Bernardino responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 18, 2023

Edward showed me all the kindness and was very helpful, timely with my car, thanks Edward More

by patriciamagee1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Brady
Jun 21, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for leaving us this great review! I am very happy to hear that Edward could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

June 10, 2023

No available loaner/rental cars for warranty service. My car was at the dealership for 3 months with little to no assistance on helping me with a rental or loaner. Parts were backed ordered, but a full More

by ABPTLPIAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie at the Service Dept
Jun 13, 2023 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Vinnie Maraj vinniem@daliaauto.com (909) 906-6142

July 21, 2021

Worst customer service ever, I do not recommend taking your car for anything here, poor quality service, my truck was crashed at the dealer when it was getting repairs done from previous incident and they More

by Adrianjulissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Jul 29, 2021 -

Diamond Chevrolet of San Bernardino responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

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