Nathan Cooke
Nathan Cooke at Diamond Chevrolet of San Bernardino
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Nathan Cooke

Service Advisor

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.6
172 Reviews
4.6

172 Reviews

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172 Reviews of Nathan Cooke

May 02, 2024

Dealership Rating
Employee Rating

Great atmosphere and great service courtesy people everything is ready on the time they say More

by David
Service Price Transparency
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Recommend Dealer
Yes
May 03, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for the kind words, David. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Diamond Chevrolet of San Bernardino, we value our customers and we look forward to seeing you down the road. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 01, 2024

Dealership Rating
Employee Rating

Nathan Cooke is amazing, I have been working with him for almost 20 years, give the man a raise More

by DIAMONDCHEVROLET
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Recommend Dealer
Yes
May 03, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 01, 2024

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I've taken my truck for service since I purchased the truck there in 2017 (only this dealership has worked on my truck). On three occasions after basic service was completed, I've had major work to be do More

by SNAHUAT81
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Recommend Dealer
No

Other Employees Tagged: Martin Ramos, Trish Wilson

April 28, 2024

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The service department is always so efficient. Very knowledgeable. They take pride there work and the satisfaction of there customers More

by LINDAJHER
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Recommend Dealer
Yes
May 01, 2024

Diamond Chevrolet of San Bernardino responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 27, 2024

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Fast and friendly service along with a clean waiting room makes for a good visit. More

by BZUNIGA7695
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Recommend Dealer
Yes
Apr 30, 2024

Diamond Chevrolet of San Bernardino responded

I appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and fast service to our guests. Please come see us for any future needs. Thanks again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 27, 2024

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I can always depend on Nathan Cooke to give me honest answers and complete whatever needs to be done to my car to keep it in tip-top condition. He has taken care of all of my cars over the years. Thank More

by njccvilla
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Recommend Dealer
Yes
Apr 30, 2024

Diamond Chevrolet of San Bernardino responded

We are truly grateful for this awesome review! We are thrilled that Nathan was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 26, 2024

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Nathan and the diamond chevrolet team were awesome at communicating about the repairs on my silverado. I will definitely be come back for all my maintenance and repair needs. More

by ADG1988
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Recommend Dealer
Yes
Apr 29, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 23, 2024

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Really fast oil change! Efficient customer service reps and mechanics. Friendly, clean and great environment. More

by MARTIN34
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Recommend Dealer
Yes
Apr 25, 2024

Diamond Chevrolet of San Bernardino responded

Martin, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 21, 2024

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I am so glad I went to Diamond Chevrolet! I can't Thank Sean and the whole crew enough for everything!! More

by MZLACE13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Johnson, Carlos Bringas, Sean Henderson , I can't remember names, financial dept. And the concierge both 5 stars

Apr 23, 2024

Diamond Chevrolet of San Bernardino responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 20, 2024

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Employee Rating

Took my truck in for an Oil Change and they returned it without the tire sensors, now they want me to pay $240 for each. More

by MFILIBERTO38
Service Price Transparency
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Service Communication
Recommend Dealer
No
Apr 23, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. Here at Diamond Chevrolet of San Bernardino, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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