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Diamond Honda
City of Industry, CA
1,133 Reviews
Our friendly and knowledgeable sales staff will help you find the right vehicle at the right price. Located in City of Industry, California, we are one of the only Honda dealerships in Southern California that offers FREE Lifetime Limited Powertrain Warranty on every new car and most pre-owned. It covers you for unlimited miles, as long as you own the car. Come on in and take a test drive! We proudly serve customers seeing a Honda dealer they can trust in the Los Angeles area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,133 reviews
January 29, 2014
Me and my husband want to buy a new car for my father's birthday and since my father only speaks Chinese, I want to make sure there is someone who can speak both English and Chinese to ensure the father's birthday and since my father only speaks Chinese, I want to make sure there is someone who can speak both English and Chinese to ensure the quality of service and also after sell service. My friend told me about Jeff from Diamond Honda and how he's really professional and nice. We made an appointment but we couldn't make it the first time, he was really nice about it. When we finally got to meet with him, he gave me a very good impression with his polite and friendly attitude. My husband also likes him a lot. The process was long but thanks to Jeff, it went smooth and he is a bridge between the buyer and the seller. He's good at communicating with the customers and his supervisors, and produce a win-win situation. We really appreciate him giving a painless experience and we'll definitely go back to him again. More
by chingyun
Employees Worked With
Jeff Lee
Helpful January 29, 2014
I went to this dealership because it is 5 minutes drive away from my house. The salesperson that helped me was Jameson. He made the buying process easier and he was very nice. I'm very satisfied with my ne away from my house. The salesperson that helped me was Jameson. He made the buying process easier and he was very nice. I'm very satisfied with my new honda civic. I would recommend this place to others. More
by jermaine_0913
Employees Worked With
Jameson
January 29, 2014
I went to Diamond Honda last week checking out some new cars and this sales guy, Kevin was a great help, this sales guy was so knowledgeable on the cars and was very professional and he was able to answer cars and this sales guy, Kevin was a great help, this sales guy was so knowledgeable on the cars and was very professional and he was able to answer all my questions, I mean usually a lot of sales guys are very impatience and some are even rude, I would never go back to those places but this one, I definitely would recommend all my friends to go here. More
by Lucster168
Employees Worked With
Kevin Su
January 28, 2014
I have been looking to get a new Honda for a few months. After checking many dealerships I went with Diamond honda for my purchase. Jeff Lee was courteous, professional and knowledgeable about the cars I wa After checking many dealerships I went with Diamond honda for my purchase. Jeff Lee was courteous, professional and knowledgeable about the cars I was looking for. He was respectful and gracious throughout the process and was not pushy like most car salesmen I've met. I will definitely come to Diamond Honda and see Jeff for any new or old Honda needs. More
by kelly6lin
Employees Worked With
JEFF LEE
January 28, 2014
I was shopping for a new hybrid and a friend referred me to Jeff Lee. I made an appointment with Jeff to test drive a CR-Z. He was friendly and accommodating without being pushy. I was quoted a great pri to Jeff Lee. I made an appointment with Jeff to test drive a CR-Z. He was friendly and accommodating without being pushy. I was quoted a great price, below what was listed on Edmunds. I was very satisfied with my experience shopping at diamond Honda. Ask for Jeff if you're looking to buy a Honda! He'll take care of you. More
by jessica724241
Employees Worked With
Jeff Lee
January 11, 2014
The service center at Diamond Honda is always friendly and up to speed on their stuff. They allow walk-ins and I've always had a pleasant experience with them. They promise to service my Accord by a certa and up to speed on their stuff. They allow walk-ins and I've always had a pleasant experience with them. They promise to service my Accord by a certain time and they never were late on that. The lounge is nice and they provide beverages and magazines. I always choose to sit where the tables and chairs are in the room opposite to the lounge. I have yet to have a bad experience yet. Keep up the good work guys. More
by Sana562
October 11, 2013
Brock Godwin gave five star service, he was very nice, knows exactly what he was doing and how to handle situations!! I would definite recommend anyone who has problems with their honda to him and now dia knows exactly what he was doing and how to handle situations!! I would definite recommend anyone who has problems with their honda to him and now diamond honda will be my dealer solely because of Brock. More
by LyvenPen
Employees Worked With
Brock Godwin
July 01, 2013
We originally went through a broker to get my 2007 Honda Accord from Diamond Honda and since it was very speedy and quick I thought to give them another try. This car was mainly for my brother since he need Accord from Diamond Honda and since it was very speedy and quick I thought to give them another try. This car was mainly for my brother since he needed the car due to the old Toyota van not being as reliable. When we first got there, we were approached by no one and just started wandering towards the new 2013 CR-Vs. There was a good deal on the CR-V at the time and we liked the promotion and just wanted to ask around and etc. After a good 15 minutes of just standing outside I finally went in and asked the front desk lady (who was very helpful and polite) if she could get me someone to help me with a lease on a new car. She overhead paged any available sales rep. and no one came for a good 5 minutes. Finally a guy came who I don't believe is a sales person at all named Chuck came and brought us out to the CR-Vs. But from there it went completely downhill. He kept asking if we liked the car without providing any real information. I had to try to ask questions for him to provide me any kind of info for the car. When I asked him what promotions he had for the CR-Vs he said he had to look it up. That made my jaw drop and irritated me beyond anything. What kind of sales person would have no idea what promotions they have on this car? I even looked it up myself and understood the promotion they had on the car! I asked him about any specs and anything else the car offered. He couldn't give me any concrete answers. He also couldn't tell me any of features on the car! I was livid at this point since I wasted my time coming here talking to this guy. My brother decided to talk to him instead because he saw my irritation while I walked back to the office. I asked the nice receptionist if she could call for someone else that could help me since the sales person was so incompetent! She told me apologetically that everyone else was busy with a customer so there wasn't anyone available. When the rest of them returned my brother tried to talk to the guy but he could NOT give any answers period. So he asked to speak to the any finance reps to talk to him. Chuck ended up bringing his Floor Manager who also couldn't provide any answers. Chuck even had the nerve to call my name and told me, not asked me, to come over there sternly to "talk" with him and my brother. I was just about to flip my lid then and there. I gave them a chance since everything was done so well last time, but this is and would be the last time I would ever come here to try and deal with them. With sales representatives that do not know their own promotions or ANYTHING and a floor manager who can't provide answers, it's useless and a waste of my time. More
by unhappycust101
Employees Worked With
Chuck
June 16, 2013
Such an amazing experience. I got a great deal on a new Honda Civic and it was hassle free. I would recommend buying from this dealership because they put your values ahead of making a sales. Ash was very Honda Civic and it was hassle free. I would recommend buying from this dealership because they put your values ahead of making a sales. Ash was very helpful in helping us choose a car which fits our lifestyle. He took us for a test drive and was very patient when my wife and I bickered about what color car to buy. I recommend both the dealership and the salesman. More
by hnbana
Employees Worked With
Ashwin Shroff
June 09, 2013
I just bought a Honda Accord from Mazen and Ash, they are very helpful and help me to get a good deal. I will strip off this one star if I can, make it no star at all, make stories short. I went back afte very helpful and help me to get a good deal. I will strip off this one star if I can, make it no star at all, make stories short. I went back after purchase to remove my car alarm, Ash saw me but ignore me, he is the one who sold me the car and deactivate the alarm came with my car. Not a good salesman, not honest and no after sales service when I return to look for his help. The finance manager name Steve Ma worst, scolded my mom because my mom wanted me to cancel my extended warranty. Another finance manager Tony help me to get things solve unhappily. This type of employees really make the company looks bad, why hire such people to deal with customers. No wonder this Honda dealer do not get more than 4 stars. Buy from some other Honda dealers but not this one, not polite and not honest to their customers. More
by zhenmingSin
Employees Worked With
Steve Ma
