Dick Genthe Chevrolet - Service Center

I have been purchasing and leasing my vehicles from Dick Genthe for many years now, I have never had a bad experience. Jason Raby is a great salesman and treats his customers very well, he remembers my name Genthe for many years now, I have never had a bad experience. Jason Raby is a great salesman and treats his customers very well, he remembers my name every time he has run into me at the dealership (service and body work). Mike Mathis and his team in the body shop are nothing short of miracle workers. As for the service department, I will only take my car there whenever I have any issues, including oil changes. They are always friendly and get the job done in great time or keep me informed if it is going to take longer. And Mike, your guy who drives us home, he is so nice and makes the trip enjoyable. I will continue to lease/purchase my future vehicles from Genthe. More

Very good experience. The waiting room very clean with the Detroit Free press to read and coffee. The creamer was empty and I asked a girl in the reception area about a new one. She was very nice and go the Detroit Free press to read and coffee. The creamer was empty and I asked a girl in the reception area about a new one. She was very nice and got me one right away. My car was fixed promptly and I would return anytime if I need service on my Colbalt. Sincerely, Mary More

I have purchased two new vehicles from this dealership. I have purchased two new vehicles from this dealership. Those vehicles are a 2003 Corvette and a 2006 Silverado. In fact, the same salesperson sold I have purchased two new vehicles from this dealership. Those vehicles are a 2003 Corvette and a 2006 Silverado. In fact, the same salesperson sold me both vehicles. Both of those vehicles are serviced at this dealership. I do not use any other dealership for my service work. During my recent Silverado service, I was shown my brake rotors and was able to discuss their condition with the mechanic. That certainly helped me to understand what was needed. My overall experience at this dealership has been excellent. I would certainly recommend this dealership for both sales and service. More

Paid a visit to the dealer to have some warranty work Paid a visit to the dealer to have some warranty work performed and to also have my tires rotated. The service center called and said that they look Paid a visit to the dealer to have some warranty work performed and to also have my tires rotated. The service center called and said that they looked through my car and could not find the key to remove the wheel locks. I told them it was in the glove compartment, and it was stated that they looked through the car and couldn't find it (I mentioned about the glove comnpartment twice). They told me if I wanted the tire roattion that they would have to cut the locks off. Luckily, I skipped the tire rotation, because when I picked up the car, my husband found the key in the glove compartment. I took the day off of work so I could have my car repaired and it is an inconvenience thatr I wuill have to go somewhere else to get the tires rotated. Also,the same day as my car service, my husband left several messges for Mr. Tomlin at Dick Genthe about obtaining an extended warranty, and no one bothered to call back My husband spoke to one of the service technicians about the issue, and the service manager was supposed to call back, but never did. More