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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,409 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,409 reviews

July 24, 2019

No pressure and good price Domenic and the team were great to deal with. No pressure and we came up with a fair price for my trade in and the vehicle I wanted to purchase. Paper More

by Khai Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter, Domenic Tucci
Jul 25, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad Domenic and our sales team provided you with such a great purchase experience. We hope you enjoy your new vehicle!

July 24, 2019

The purchasing process was smooth and quick Staff was helpful and attentive, answered all my questions. Super friendly people to work with and were able to get me out of my lease a couple months More

by BMICHELS316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Roundy, Justin Baxter
Jul 24, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad we were able to help with your lease turn in and with your new lease. We hope you enjoy your new vehicle!

July 17, 2019

Dishonest The service center at this dealership is horrid. The “work” done is pitiful and had to be redone by another shop. Other work that they were hired to More

by Chrysler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Nall, Chris Collins, Kaitlyn Wolfe
Jul 24, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are sorry to hear you feel you had a negative experience at our dealership. At Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. We have looked into your concerns and have reached out to try and get more information as we were not made aware of any issues with your service prior to this review. We are sorry to report, at this time, that you are unwilling to give us an opportunity to rectify these concerns. We apologize for any inconvenience you have experienced and would appreciate the opportunity to resolve this matter. Please contact us at 734-451-2110 so that we may help resolve your complaints.

Jul 24, 2019 -

Chrysler responded

Unfortunately the above is wholly untrue. The service center was made aware of the issues multiple times. This dealership was given multiple opportunities to rectify the concerns, and have never “reached out” to me. I cannot, in good conscience for the safety of those who ride in my car, allow Dick Scott to have a 4th chance. This matter is resolved.

July 17, 2019

Very helpful and was not pushy It was the easiest time I’ve ever had at a dealership. No pressure from anyone. Everyone was extremely helpful in getting me the vehicle I wanted for More

by GREEN_JEFF_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Justin Baxter
Jul 17, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad Ricky and Justin were able to make your purchase experience so easy and help find the perfect vehicle to fit your needs and budget. We hope you enjoy your new vehicle!

July 16, 2019

Longhorn Unbelievable!!! I’m soo pleased with this dealership. I felt as if I was part of their family. Very friendly and can deliver what they promise. More

by MOONEYPHILIP26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter
Jul 16, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad to hear you were provided with such a great experience at our dealership. We hope you enjoy your new vehicle and we look forward to seeing you on your next visit!

July 15, 2019

Great people great service Great people and great deals - good to work with personal with Christian ethnic. Meeting with the owner of the dealership shows he cares about the cus More

by JB23026
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dick Scott and Kelly Roundy, Eric Roundy
Jul 16, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have had the opportunity to work with you and provide such a great purchase experience. We hope you enjoy your new vehicle and we look forward to seeing you on future visits!

July 15, 2019

Great car buying experience! It took a little while to find the right car for me and wait for the right incentives, but it was WELL worth the wait. Antwone was a pleasure to deal More

by snobrdrdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter
Jul 16, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad Antwone and Jason were able work with you to find the right incentives and vehicle to fit your needs. We hope you enjoy your new car!

July 13, 2019

servic was great and car looked good and ran great I TRIED TO COMPARE THE CAR THAT I WANTED TO ASD MANY DEALS THAT I COULD FIND IN ORDER TO MAKEE WHAT I THINK WAS THE BEST CHOICE. IF I WERE TO BUY ANO More

by l_ceaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter, Domenic Tucci
Jul 15, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad to have had the opportunity to work with you and help you with your new purchase. We hope you enjoy your new vehicle!

July 11, 2019

2nd Ram Bighorn We leased a 2019 Dodge Ram at Dick Scott. This is the 5th car we have done through this dealership. They are easy to work with and we always leave sat More

by ferreradaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Roundy, Justin Baxter
Jul 12, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to have had the opportunity to work with you again on your recent Ram lease and provide you with such great customer service. We hope you enjoy your new Ram!

July 11, 2019

First Ram Truck I have been driving a 2012 Cadillac EXT. I have looked at many trucks over the last year, but couldn’t find anything to meet the fit and finish of my More

by TBIXLER01
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter
Jul 11, 2019 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Ram! We are glad to have had the opportunity to work with you on your purchase and happy you were provided with such a great experience. We hope you enjoy your new Ram!

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