Dick Scott Chrysler Dodge Jeep Ram

Service on recall Joe did an excellent job in taking care of me at the time of service, except for follow up on part ordered for one of the recalls. Joe did an excellent job in taking care of me at the time of service, except for follow up on part ordered for one of the recalls. More

awsome place I have been recommending family and friends to this location, the treatment that was received from the staff was second to none. I it genuinely felt l I have been recommending family and friends to this location, the treatment that was received from the staff was second to none. I it genuinely felt like the cared helping you out. More

Great service I have brought my vehicles for service here, and they always provide prompt service, and staff is always nice. They have also been very accommodating, I have brought my vehicles for service here, and they always provide prompt service, and staff is always nice. They have also been very accommodating, either driving me home by shuttle, or doing work while I wait (without having me wait for too long). Sorry I don't remember the names but appreciate the service. More

2019 RAM 1500 Bighorn Dick Scott has a great team from sales to service. I have used this dealership for the past 7 years and just leased two new vehicles. I have used se Dick Scott has a great team from sales to service. I have used this dealership for the past 7 years and just leased two new vehicles. I have used service for oil changes, tire rotations and any other issue that might come up. Dick Scott has always done a great job, happy to have this dealership and service center locally in Plymouth. More

Oil change extras The rep suggested a front end alignment but was not accurate on the cost of the service. I was quoted 49.99 and the service was actually 59.99 plus ta The rep suggested a front end alignment but was not accurate on the cost of the service. I was quoted 49.99 and the service was actually 59.99 plus taxes and shop fees, totaling 73 ish dollars I had not initially planned to spend. More

Amazing Customer Service and Work I've been coming to Dick Scott for service since I first moved here in early 2012. My initial visit was due to their proximity and being open for some I've been coming to Dick Scott for service since I first moved here in early 2012. My initial visit was due to their proximity and being open for some services on Saturday - since I have moved across to Macomb but still make the drive for everything to include oil changes and tire rotations. My most recent visit began with a vehicle breakdown linked to a recall (I added additional services that were coming due to save myself time). The level of customer service I received when this emergency repair occurred was legendary! I worked with Noel to ensure my vehicle could be worked on for the recall issue and then she and Sarah made sure I had a rental vehicle for the time period it would be in repairs. At that moment I urgently needed a large vehicle and they made sure that Enterprise (just down the street from them - awesome folks as well) provided me with a minivan that met my needs perfectly. Jason wrote up my ticket and gave me expert advice on a few other services that I could get done while the recall work was completed which saved me a lot of time and money as well. I will continue to come to Dick Scott in Plymouth for as long as I have my Dodge and will always recommend others do the same! More

Pleased Good deal on my truck, my sells named Ricky got me a good deal. Ricky took his time showing me the entire truck , it was great Good deal on my truck, my sells named Ricky got me a good deal. Ricky took his time showing me the entire truck , it was great More

Absolutely wonderful Jarrett helped me to buy my 2018 dodge journey! It was my first time so he was very patient with me if I didn't understand something! Overall experien Jarrett helped me to buy my 2018 dodge journey! It was my first time so he was very patient with me if I didn't understand something! Overall experience was awesome! More

Very good experience from my first call to delivery The purchase experience was very good. The communication and timeliness of everything was great. They worked with me on everything and came through The purchase experience was very good. The communication and timeliness of everything was great. They worked with me on everything and came through as promised on all accounts. More

Awful new service advisor You need to retrain your new service advisor on customer service skills and how to treat a customer, didn't appreciate him asking another advisor to h You need to retrain your new service advisor on customer service skills and how to treat a customer, didn't appreciate him asking another advisor to handle me More