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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,369 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,369 reviews
August 21, 2018
Excellent An excellent experience from start to finish. No wasted time or time spent trying to sell something I didn’t want. I will definitely go back every tim An excellent experience from start to finish. No wasted time or time spent trying to sell something I didn’t want. I will definitely go back every time I need a new vehicle. More
by kwade244
Verified Customer
August 20, 2018
Easy Peasy The process was quick, smooth and simple. The team at Dick Scott handled everything with professionalism. I have bought there before and will buy the The process was quick, smooth and simple. The team at Dick Scott handled everything with professionalism. I have bought there before and will buy there again. Couldn't ask for a better result! More
by DAVID@JACOBSONBROTHERS.COM
August 20, 2018
Perfect as always I have never had to haggle with the sales staff or spend hours waiting on the deal to go through. They have the best prices and know how to close a de I have never had to haggle with the sales staff or spend hours waiting on the deal to go through. They have the best prices and know how to close a deal. Everyone from Jason and Eric at the top to sales and service staff are very polite and professional. More
by MIKE_RICHARD
August 20, 2018
Walked in left with a car, just that simple. New to this dealer but I was greeted quickly and introduced to Jacin. He was very nice and helped me out with picking the best package for a new Jeep New to this dealer but I was greeted quickly and introduced to Jacin. He was very nice and helped me out with picking the best package for a new Jeep lease within my payment range. I came in late at night so I had to come back a second day to finish up and claim my vehicle. Everything went well and I was very happy. More
by DWYRYBKO
August 18, 2018
Very unsatisfactory. Brought vehicle in at 10 am and heard nothing all day long. I called twice and had to leave messages. Finally was told vehicle had to be left overnig Brought vehicle in at 10 am and heard nothing all day long. I called twice and had to leave messages. Finally was told vehicle had to be left overnight. I got no satisfaction until I spoke with Sarah. She was the only person who showed any concern for me. The next day, I got a call from Jason at 10:30 am that the car was ready and was given the shocking news that it would cost me $2,030 to replace my radio. I told him, no thanks, I cannot afford that kind of money to replace a piece of junk with another piece of junk. When I arrived at 2:30 pm at the cashiers office the paper work was not ready. Thanks to Jim McCloud things got straightened out and the charge of $139 was reduced to $89.95 with a $10 coupon. More
by irishlen20
Employees Worked With
Jason ??????
August 18, 2018
New Jeep Wrangler I’ve worked with Jacin to lease a couple Jeep’s and he is always excellent to work with. Makes getting a new car very easy. I’ve worked with Jacin to lease a couple Jeep’s and he is always excellent to work with. Makes getting a new car very easy. More
by chumitz
Employees Worked With
Jacin Lohman
August 18, 2018
Very satisfied with our two lease vehicles! The sales person was knowledgeable and quick with the paperwork of our two leases and we believe he got us the best deal he could. Very happy custome The sales person was knowledgeable and quick with the paperwork of our two leases and we believe he got us the best deal he could. Very happy customers! More
by stasa
August 18, 2018
bad place very bad place to visit couldn't even put full review in trust me they are messed up will not go there ever again period very bad place to visit couldn't even put full review in trust me they are messed up will not go there ever again period More
by joesandel
Employees Worked With
not known
August 18, 2018
Recall of parts Great service by all people I came in contact with. I also appreciated the car wash at the end too. Thank you again, Dick Scott Dodge! Great service by all people I came in contact with. I also appreciated the car wash at the end too. Thank you again, Dick Scott Dodge! More
by laurenbcummings
August 17, 2018
Rubicon Greatness Great place. Great vehicle. Great trade in. Made it easy. Holly was so incredibly warm and kind. The dealership was top notch. Get your best Great place. Great vehicle. Great trade in. Made it easy. Holly was so incredibly warm and kind. The dealership was top notch. Get your best shot at Dick Scott. More
by VINCE18
