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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,369 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,369 reviews

August 10, 2018

Pacifica lease Dick Scott was very helpful with my lease trade-in and finding a new lease within my budget. I really appreciate the streamlined purchase process (I More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Marks, Dan Powers
Aug 14, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad to have been able to make your purchase experience so easy and efficient and hope you enjoy your new vehicle!

August 09, 2018

Excellent Helpful, fast and very polite I have referred my cousin and brother in law and I’m speaking highly of your company to who ever listen More

by GJOHNSON2671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin baxter, Maddison Prether
Aug 14, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review! We are glad to hear you have been provided with such excellent customer service and appreciate your recommendations!

August 09, 2018

oil change.asked questions about software updates had oil change ready as promise. ask questions about software updates to upgrade map. that was a bit confusing as Chrysler told me I could get a updat More

by dnovess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud, Stephanie Bates, Rob Goodlow
Aug 14, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We appreciate you taking the time to rate your experience with us!

August 08, 2018

Many positive experiences with Dick Scott Service Dept. Really nice and professional people overall, a multitude of great experiences over a decade and with different departments involvement. We come back More

by jgeorgeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Lado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Wood, Butch Martin, Jim McCloud, Kyle Comstock, Rob Goodlow
Aug 14, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

August 08, 2018

Faulty transmission Have not had any success in having my transmission repaired. I am told it is not them but Chrysler. In the mean time I will be stuck with a poor opera More

by lszczygiel53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager., Jim McCloud
Aug 13, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

We sincerely apologize for your inconvenience; at Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. We understand your frustration and are sorry we have not been able to repair your transmission to your satisfaction. We take all comments and concerns seriously. Our Service Manager, Butch Martin, is aware of your experience and is working to rectify the situation. He can also be reached at 734-451-2110.

August 07, 2018

Super easy lease from Antwone Antwone and Justin at Dick Scott Dodge made it so easy and simple to lease my new Durango. I can’t express enough how happy I am with the vehicle and More

by jfoster1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle and baby! We are glad Antwone and Justin were able to make your purchase experience so quick and easy! We hope you and your family enjoy your new Durango!

August 06, 2018

Oil Change Very helpful and a quick service. Service department was fast and efficient. I liked having my car washed after getting my oil changed, it was very ni More

by korbys2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
Aug 06, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

August 05, 2018

Awesome experience !! Dan Powers was a wonderful salesmen. He answered all my questions and got me the price I was looking for. I would absolutely recommend Dick Scott De More

by ANNMAZZ1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Powers
Aug 06, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad Dan was able to provide you with such excellent customer service! We hope you enjoy your new vehicle!

August 05, 2018

Amazing service As always the team at Dick Scott was amazing. From the sales director Eric to Ricky who put it all together, great teamwork and they treat you like fa More

by MIKE_RICHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Roundy, Ricky Perez
Aug 06, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review! We are glad to have had the opportunity to work with you and provide you with such great customer service! We hope you enjoy your new vehicle and we look forward to seeing you on your next visit with us!

August 04, 2018

Lightning fast Took my 2017 Grand Cherokee Summit in for recall, oil change, and rotation. All service was performed in under 2 hours! Excellent customer service More

by rkskinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Aug 06, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind comments! We are glad to hear you were provided with excellent customer service and look forward to seeing you on your next visit!

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