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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,377 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,377 reviews
January 04, 2023
YOU GUYS DID WHAT YOU SET OUT TO DO, GET A CUSTOMER COLD OFF ON LINE ADVERTISING, YOU BET OUT CRUTTER DODGE AND THEY ARE AT MY BACK DOOR, I DROVE ALMOST AN HOUR TO GET TO YOU GUYS- WORTH THE DRIVE. OFF ON LINE ADVERTISING, YOU BET OUT CRUTTER DODGE AND THEY ARE AT MY BACK DOOR, I DROVE ALMOST AN HOUR TO GET TO YOU GUYS- WORTH THE DRIVE. More
by SEANMARICK
Verified Customer
January 04, 2023
We went in on a Sunday to look at a vehicle that was priced to sell. Jerry was VERY honest with us as to why the price was so low. We decided it wasn't the vehicle for us. Jerry looked to see what el priced to sell. Jerry was VERY honest with us as to why the price was so low. We decided it wasn't the vehicle for us. Jerry looked to see what else was coming in and had a vehicle that we were more interested in that had not come back from pre-sale servicing. The next day, Monday, Jerry called immediately when the car was available, before it even was published to the website. We were able to test drive the vehicle. We settled on an extremely fair price and Jerry and his co-workers were able to complete the transaction seamlessly on Tuesday. Jerry is a great listener and a genuinely kind human. Additionally, since Jerry was out for personal reasons on Tuesday, the other salesmen were kind enough to step in and also understand our needs and desires for the transaction. Not only would I come back, I would recommend this used car dealership to friends, family, and beyond. Thank you! My 16 year old driver is very happy, and so is his mama! More
by Stephanie
January 02, 2023
We went in with a specific vehicle that we were interested in and they were able to get us that vehicle with all of the options we wanted interested in and they were able to get us that vehicle with all of the options we wanted More
by BOB.RADFORD09
December 31, 2022
Jason Scott and Brad Lado were outstanding. Their work made my new Durango very Personalized. Their work made my new Durango very Personalized. More
by z6vette
December 29, 2022
I appreciate Bill Stamper making sure I purchased a reliable vehicle with good carfax ratings. reliable vehicle with good carfax ratings. More
by Michael
Employees Worked With
December 28, 2022
I have never experienced such amazing customer service at a dealership before!!! My car salesman, Marcus Turner, was amazing!! He was knowledgeable, kind and patient. I had a ton of questions and I felt hea a dealership before!!! My car salesman, Marcus Turner, was amazing!! He was knowledgeable, kind and patient. I had a ton of questions and I felt heard. More
by OLIVIA.SHAW
December 25, 2022
Made the car buying experience nice and easy. Jason Bone was great to work with. Jason Bone was great to work with. More
by VERONICASMITH
December 25, 2022
Simply the best in the business! !!! Could not have been a better experience. We love our new Compass!!!! !!! Could not have been a better experience. We love our new Compass!!!! More
by MJW1
December 20, 2022
I was looking for the car I saw online and they help me every step of the way even getting my license plate the first day first time this ever happened I had a great experience and I can’t wait to buy anot every step of the way even getting my license plate the first day first time this ever happened I had a great experience and I can’t wait to buy another car again from them More
by Vince
December 19, 2022
Marcus made this the first nice car buying experience I have had, a true professional, kind person! have had, a true professional, kind person! More
by ASHLEYYGATES14
