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Dick Smith Ford of Columbia

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.7
1,028 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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7201 Garners Ferry Rd.

Columbia, SC

29209

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Showing 1,028 reviews

February 09, 2026

We brought our vehicle in for maintenance work and we had an extended warranty. Giovanni and Tommy explained the process in how things work between the dealership and warranty company. They were very knowled More

by ST3PH37
Recommend Dealer
Yes
Employees Worked With
Giovanni was our main person and Tommy assisted as well.
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Feb 09, 2026 -

Dick Smith Ford of Columbia responded

Hi , thank you so much for sharing your experience! Dealing with extended warranties can often feel like a maze, so I’m thrilled to hear that Giovanni and Tommy were able to step in and navigate those hurdles for you. We pride ourselves on transparency, and it’s great to know their knowledge and constant updates kept you at ease during the process. We will be sure to pass your kind words along to both of them—they truly embody the "exemplary service" we strive for here at Dick Smith Ford. We look forward to seeing you at your next maintenance interval!

February 09, 2026

Tyler was very courteous and professional in assisting me with my repairs. I am very satisfied. More

by Dale Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Feb 09, 2026 -

Dick Smith Ford of Columbia responded

Hi Mr. Brown , thank you so much for the feedback! We’re thrilled to hear that Tyler took such good care of you. "Courteous and professional" is exactly what we aim for with every repair, and I’ll be sure to pass your kind words along to him—he’ll be happy to know you’re satisfied with the results. Thanks for choosing us, and we're here whenever you need us! Customer Experience Manager -Mandylee Peake

February 09, 2026

Tyler did a great job and his communication was wonderful. Would definitely recommend to get your car serviced. More

by ME26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Feb 10, 2026 -

Dick Smith Ford of Columbia responded

"Thanks so much for the shoutout! We agree—Tyler is a rockstar when it comes to keeping everyone in the loop. There’s nothing worse than wondering what’s happening with your car, so we’re glad his communication made the process easier for you. We’ll be sure to pass your kind words along to him. See you next time!" Customer Experience Manager -Mandylee Peake

February 07, 2026

Dropped car off. Got phone call that car was ready. Picked car up. Paid for oil change More

by KBROWN1269
Recommend Dealer
Yes
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Feb 09, 2026 -

Dick Smith Ford of Columbia responded

Thank you for choosing Dick Smith Ford for your oil change today! We’re glad we could get you back on the road quickly. Customer Experience Manager -Mandylee Peake

February 07, 2026

Excellent service : Very curtious: provided indebt explanation Knowledgeable and provided a relaxed professional atmosphere. More

by Kingsgrant
Recommend Dealer
Yes
Employees Worked With
Alphonzo Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alphonzo Broughton
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Feb 09, 2026 -

Dick Smith Ford of Columbia responded

This just made our morning, "Knowledgeable" and "courteous" are two of the best compliments we can get. Our team works hard to stay ahead of the curve, so it's great to know that expertise came through during your visit. We're glad you enjoyed the atmosphere—we find that clear communication and a little bit of calm go a long way. Safe travels, and thanks for choosing us! Customer Experience Manager -Mandylee Peake

February 06, 2026

Very friendly, people there are real nice they are always seeking satisfaction to give to all the customers. More

by JENNIEHAYES881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Talley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonzo Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hayward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Ibekwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Poe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Truett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2026 -

Dick Smith Ford of Columbia responded

We sincerely appreciate your feedback. Our team takes great pride in maintaining a friendly environment and ensuring that every customer’s needs are met with genuine care. I will be sure to share your compliments with the entire staff! -Mandylee Peake Customer Experience Manager

February 05, 2026

They were very pleasant. .courteous..professional The Ford experience from appointment set up to pick up day.. promptness..pleasant pick up n return drivers..professional ism More

by TRANQUILLIONCARE
Recommend Dealer
Yes
Employees Worked With
Tommieo
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Feb 05, 2026 -

TRANQUILLIONCARE responded

The whole team..phone rep Tommieo to Pick up drivers..Akso to get recognized..Servoce team who did Recall check..and completed services..of Driver Wiper blade reset.n replacements and Oil job!! Needed recommendations as recorded

Feb 05, 2026 -

Dick Smith Ford of Columbia responded

It is always a highlight for the team to hear that a service visit went exactly as it should! Thank you for sharing such a detailed and thoughtful review of your recent Ford experience. Mandylee Peake Customer Experience Manager

February 05, 2026

Tyler was professional, courteous and genuinely concerned that I was pleased with the service. The remaining staff was very pleasant as well. More

by CHEFROBYNLYNN
Recommend Dealer
Yes
Employees Worked With
Tyler
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Feb 06, 2026 -

Dick Smith Ford of Columbia responded

Hi Miss. Robyn, thank you so much for the kind words! We are thrilled to hear that Tyler took such great care of you. He really does pride himself on making sure our guests are happy, and I’ll be sure to share your praise with him and the rest of the team. We look forward to seeing you again soon!" -Mandylee Peake Customer Experience Manager

February 04, 2026

Very Curious and Knowledgeable with a lot of information for my automobiles problem Very Responsible More

by SMILEY992000
Recommend Dealer
Yes
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Feb 04, 2026 -

Dick Smith Ford of Columbia responded

We appreciate you taking the time to share your experience with us. Our goal is to provide every client with knowledgeable insights and reliable service, so knowing that you found our team to be both informative and responsible is the best compliment we could receive. Thank you for trusting us with your automobile. We look forward to serving you again in the future. Mandylee Peake Customer Experience Manager

February 04, 2026

Found exactly what I was looking for and made sure it was smooth and seamless transaction. Awesome service More

by CLARKECLAUDETTE46
Recommend Dealer
Yes
Employees Worked With
Emmanuel Ibekwe
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Feb 04, 2026 -

Dick Smith Ford of Columbia responded

"Thank you so much for the kind words! We’re thrilled to hear we could help you find exactly what you were looking for. 'Smooth and seamless' is our favorite way to operate. We’ll be here whenever you’re ready for the next one!" - Mandylee Peake Customer Experience Manager

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