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Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.2
2,155 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 2,155 reviews

July 09, 2026

Finally some great individuals focused on good customer service and finally some experienced senior technicians More

by dlchinn3
Recommend Dealer
Yes
Employees Worked With
Scott
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Jul 09, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I’m thrilled to hear that you experienced great customer service and were impressed by our experienced senior technicians at Dick's Chrysler Jeep Dodge of Wilsonville. Your satisfaction is our priority, and I appreciate your feedback. We look forward to seeing you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 09, 2026

Scott was great to work with with. .had many other experiences with Dick's service department that were not as customer service oriented as Scott More

by dlchinn3
Recommend Dealer
Yes
Employees Worked With
Scott
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Jul 09, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! I’m thrilled to hear that Scott provided you with a great experience at Dick's Chrysler Jeep Dodge of Wilsonville. Your satisfaction is important to us, and we hope to continue serving you in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 06, 2026

Worst dealership experience ever. No customer service, no attention to detail. Will tell everyone I know how bad it was More

by brads8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teran
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Jul 07, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Brad. I understand your experience at Dick's Chrysler Jeep Dodge of Wilsonville did not meet your expectations, and I appreciate you bringing this to our attention. We're committed to providing quality service and will reach out soon to address your concerns directly. Your input is valuable as we work towards improvement. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 04, 2026

My appointment was for 8. The technician didn't start till 9 . I asked for prices on tires and still have not received any information, I had the Abs module replaced and ask R More

by seggiman6
Recommend Dealer
Yes
Employees Worked With
Rick
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Jul 05, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to share your feedback. I understand your concerns regarding the timing of your appointment, the follow-up on the tire pricing information you requested, and the update you asked to have shared regarding the ABS module replacement. At Dick’s CJDR of Wilsonville, we aim to provide timely service support and thorough follow-up throughout each visit. We will reach out to you soon to discuss your experience further and work towards a resolution. Our team remains focused on improving service follow-up and appointment efficiency. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 04, 2026

My appointment was for 8. The technician didn't start till 9 . I asked for prices on tires and still have not received any information, I had the Abs module replaced and ask R More

by seggiman6
Recommend Dealer
Yes
Employees Worked With
Rick
Print
Jul 06, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for the feedback. We sincerely value your business and will share your comments with the team.

July 04, 2026

Staff was very knowledgeable about the product, but completely missed what I needed in a vehicle. I made it clear from the beginning that u needed the model and weight of the Limited Researve to pull a More

by Rodger
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Tarek Eldeeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Merklin
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Jul 05, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us, Rodger. I appreciate your feedback and understand your concerns regarding the vehicle selection and tow package details. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to ensure our customers find the right vehicle for their needs. We will reach out to you soon to work towards a resolution. Thank you for your patience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 03, 2026

Good customer service my truck was 10K discount, looking forward to buy again with Dick's. More

by mrivas84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarek Eldeeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Johnston
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Jul 03, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with our team. We’re delighted you appreciated the attentive service and the savings on your new Ram 2500. We look forward to helping you again when you’re ready for your next vehicle.

July 01, 2026

Receiving was ok. However I told the service rep I have a leaking right rear shock validated by another dealer. He said it is only wearing a little bit. That's where I More

by Desotelljl2
Recommend Dealer
No
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Jul 02, 2026 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the service you received at Dick's Chrysler Jeep Dodge of Wilsonville. I understand your concern about the leaking shock; however our service team did not find any visual leaks when inspecting the vehicle. Your satisfaction is important to me, and I want to ensure that your vehicle is in the best condition possible. One of our advisors has left a message and would appreciate the chance to speak with you at your earliest convenience. We hope to hear from you shortly. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 23, 2026

This dealership needs to have a courtesy shuttle. I had to walk 4 miles home and two return trips and vehicle wasn't done. More

by nauggie24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarrant Farr
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Jun 23, 2026 -

Dick’s CJDR of Wilsonville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

June 18, 2026

I had an engine light and needed my car for a weekend trip, so I showed up without an appointment and the service guy made room for me and fixed the issue and applied a recall without me needing to ask. More

by andtorres4
Recommend Dealer
Yes
Print
Jun 18, 2026 -

Dick’s CJDR of Wilsonville responded

It’s great to hear we could get your Jeep Wagoneer ready for your weekend trip on short notice. We’re glad our team resolved the engine light and took care of the recall. Thank you for your feedback.

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