Dick’s CJDR of Wilsonville

Service agent was diligent at finding the source of my problem. Only frustration was not being kept updated on progress. problem. Only frustration was not being kept updated on progress. More

I had a coupon for oil change and free tire rotation but they didn't rotate the tires. I had to go to a tire shop and had to pay 27.00 for my tires to be rotated. they didn't rotate the tires. I had to go to a tire shop and had to pay 27.00 for my tires to be rotated. More

I was very impressed on how hard Adam and staff worked to diagnose and repair my vehicle. diagnose and repair my vehicle. More

Engine oil was changed and the reminder light was not reset, Put on new tires and it was unclear if that was part of the problem or the pressure switch on transmission was the fix? reset, Put on new tires and it was unclear if that was part of the problem or the pressure switch on transmission was the fix? More

Always great service from and communication with the service department at this dealership. They have also never tried to push an unnecessary products or services during a service visit which is much a service department at this dealership. They have also never tried to push an unnecessary products or services during a service visit which is much appreciated. More

We worked with Jaret to buy a new Jeep Wrangler. It is the best car-buying experience we have ever had. Jared was friendly, kind, and very knowledgeable, making the stressful process of buying a veh It is the best car-buying experience we have ever had. Jared was friendly, kind, and very knowledgeable, making the stressful process of buying a vehicle super easy. We will buy our next car at this dealership because of our experience with Jaret. More

This is the second time I have had my vehicle in to try and fix the issue I'm having. I bought my Jeep new in early 2021. The issue I'm having is an intermittent thing (admittedly very difficult to trouble and fix the issue I'm having. I bought my Jeep new in early 2021. The issue I'm having is an intermittent thing (admittedly very difficult to troubleshoot) but it still needs to be fixed. Every time I've talked to someone in the Service department I've gotten the impression that they didn't really care and that they were somewhat irritated by my requests. It's frustrating that the first new vehicle I have ever owned is going to have to have this intermittent issue because they say they cannot fix it unless it is presenting with the problem but yet when the problem is occurring I cannot stop and have them take care of it because they are too far behind and would not have a tech available and therefore I have to make an appointment. It's a terrible Catch-22 that leaves me frustrated as a customer. More

The young lady that helped me was very nice. The waiting room was great and it didn't take too long to get my vehicle serviced. The waiting room was great and it didn't take too long to get my vehicle serviced. More

It was a pleasant experience from the beginning to the end. Great customer service. She kept me informed throughout the service. end. Great customer service. She kept me informed throughout the service. More