
Dick’s CJDR of Wilsonville
Wilsonville, OR
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2,091 Reviews of Dick’s CJDR of Wilsonville
I had to come in twice to get my issue resolved. They was a lack on communication and organization. When I came in, I originally spoke with Tyler George he had zero clue why I was there and told me They was a lack on communication and organization. When I came in, I originally spoke with Tyler George he had zero clue why I was there and told me I couldn’t get helped when I had a text conversation with the store to come in and get a new key. He they told me to wait for the service manager who was clearly busy helping another customer (understandable) but did nothing to reassure me that my issue would get resolved. I was frustrated because my key was broken by the service team and I had to cancel my plans twice to get it fixed. More
We had a amazing experience with everyone at this dealership. We would recommend everyone to go. dealership. We would recommend everyone to go. More
Misrepresentation of service quoted. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. More
Kylie received me at my appointment Time and got my car in right away. Keep me informed and suggested additional work I could schedule later but decided to have it done that day. Kylie is pleasant and pr in right away. Keep me informed and suggested additional work I could schedule later but decided to have it done that day. Kylie is pleasant and professional. Glad she is my advisor More
I don't often write reviews, and I seldom give 5 out if 5 stars when I do. However, my experience at Dick Hannah with the purchase/trade of my new vehicle was really good and worth mentioning. I worked with stars when I do. However, my experience at Dick Hannah with the purchase/trade of my new vehicle was really good and worth mentioning. I worked with Jeremy, the salesman, who was nothing short of brilliant throughout the transaction. Jeremy was extremely polite, professional and knowledgeable, but was also very patient and willing to work with me to get the deal I wanted. The rest of the team that were brought in for negotiation and final paperwork were really great, too. Overall, I'm extremely happy with my purchase and the entire experience, from start to finish. I'd confidently recommend this dealership to anyone and strongly encourage you to ask for Jeremy if you need a salesman to assist you. Thank you to the entire team. - Steve H. 2014 WRX/Lexus 200h. Cheers! More