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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,093 Reviews
Call Dealership (503) 506-2034
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,093 Reviews of Dick’s CJDR of Wilsonville

November 14, 2024

Clear communication, nice service, fair price, I would like to recommend to my friends when they have needs. More

by susanhuangp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Report | Print
Nov 15, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced clear communication, nice service, and fair pricing at Dick's Chrysler Jeep Dodge of Wilsonville. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

November 14, 2024

I had a great experience buying a used car here; I do a lot of research before buying a car and they gave me a fair price, a good deal on my trade-in, and didn't try to haggle when I said I wanted none of More

by lindsay.mansur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay, Sierra Banks
Report | Print
Nov 15, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you, Lindsay! We truly appreciate your kind words about your experience at Dick's Chrysler Jeep Dodge of Wilsonville. We're thrilled to hear that you found a great used car at a fair price and that Sierra and Josh made your purchase enjoyable. Your recommendation means a lot to us! We look forward to seeing you again and helping your friends find their perfect vehicle. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 13, 2024

I had to come in twice to get my issue resolved. They was a lack on communication and organization. When I came in, I originally spoke with Tyler George he had zero clue why I was there and told me More

by johnsalisbury99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The salesman joel who sold me the car gets 5 stars, Tyler George, Eric Austin
Report | Print
Nov 15, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to share your experience with us. I understand that your visit to Dick's Chrysler Jeep Dodge of Wilsonville involved multiple trips and communication challenges, which can be frustrating. We appreciate your feedback and are committed to improving our processes. If you have any further concerns, please do not hesitate to contact me directly. We value your satisfaction and want to ensure your future experiences are better. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

November 11, 2024

We had a amazing experience with everyone at this dealership. We would recommend everyone to go. More

by Jcerone0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Chang, Jeremy Moltke, Michael Johnston, Damond Braker, Raymond Contreras, Ryan Cornelius, David Bunea, Sierra Banks, Shawn Clancy, Harrison R
Report | Print
Nov 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience at Dick's Chrysler Jeep Dodge of Wilsonville. We truly appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 07, 2024

Mike Johnston was very personable and relatable. Pretty good knowledge given how new he was to sales. Thank you Mike! More

by terry062005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay, Drew Pierce, Michael Johnston
Report | Print
Nov 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! We're glad to hear that you had a positive experience with Mike at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to know he made a good impression with his personable approach and knowledge. We appreciate your support and look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 06, 2024

It’s been a very frustrating experience with issues still ! I feel taken advantage of with a total lack of care and accountability! More

by Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Austin
Report | Print
Nov 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us, Mason. I understand how frustrating it can be to face ongoing issues and feel that your concerns are not being addressed. Please reach out to me at 360-210-8811 so we can discuss this matter further. We are unable to find a transaction for you. Sincerely, Drew Pierce, dpierce@dicksautogroup.com

November 06, 2024

Kylie was very personable and helpful during my recent appointment to your business. Thanks Sue More

by mcdiarmid2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Report | Print
Nov 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear that Kylie was personable and helpful during your visit to Dick's Chrysler Jeep Dodge of Wilsonville. I appreciate your kind words and hope to see you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

November 06, 2024

Was a great experience bought my new toy and met with good people. Thanks to all of you for your special attention. More

by jorge_bernier
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Damond Braker, Chris Red
Report | Print
Nov 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had a great experience at Dick's Chrysler Jeep Dodge of Wilsonville and that you found your new toy. Our team prides itself on providing special attention to our customers, and I appreciate your kind words. I look forward to seeing you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 05, 2024

Misrepresentation of service quoted. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. More

by aphilp00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Pierce, Tyler George, Eric Austin, Kylie Lima, Kassidy Donado, Michael Kinney, Steve Ruff
Report | Print
Nov 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I understand your concerns regarding the unexpected price increase during your service at Dick's Chrysler Jeep Dodge of Wilsonville. Your feedback is important, and I would like the opportunity to address this issue directly. Please feel free to contact me so we can discuss this further. Thank you for bringing this to my attention. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

November 05, 2024

Excellent help service in source the correct vehicle for our Agency needs. Appreciate the attention to detail. More

by clifford.roythorne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Chang
Report | Print
Nov 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear that you received excellent service while sourcing the perfect vehicle for your agency's needs. At Dick's Chrysler Jeep Dodge of Wilsonville, we pride ourselves on our attention to detail and customer satisfaction. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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