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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,093 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,093 Reviews of Dick’s CJDR of Wilsonville

November 04, 2024

Kylie received me at my appointment Time and got my car in right away. Keep me informed and suggested additional work I could schedule later but decided to have it done that day. Kylie is pleasant and pr More

by arngerhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Nov 06, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that Kylie provided you with such a positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to know she was able to keep you informed and assist you with your car's needs promptly. We appreciate your kind words and look forward to seeing you again for any future services. Safe travels! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

November 03, 2024

I don't often write reviews, and I seldom give 5 out if 5 stars when I do. However, my experience at Dick Hannah with the purchase/trade of my new vehicle was really good and worth mentioning. I worked with More

by STE7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Moltke
Nov 05, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you, Steve, for taking the time to share your fantastic experience at Dick's Chrysler Jeep Dodge of Wilsonville! I'm thrilled to hear that Jeremy provided such exceptional service and that you felt supported throughout your vehicle purchase and trade. It’s wonderful to know you are happy with your new 2014 WRX/Lexus 200h. I appreciate your recommendation and look forward to assisting you again in the future. Cheers! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 01, 2024

Eric takes the time to research problem and warranty. Offers suggestions and follows up with scheduling as need for service repair or maintenance. I have observed his interactions with other employees, h More

by ptdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
Nov 04, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We truly appreciate you taking the time to share your experience with Eric at Dick's Chrysler Jeep Dodge of Wilsonville. It's fantastic to hear how he goes above and beyond to assist you and ensure you feel supported with your vehicle's needs. We value your trust and look forward to serving you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 31, 2024

Clean precise listens to customer understands issues and provides options for completing task Doesn't rush customer More

by Collins auto body
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Nov 01, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with us at Dick's Chrysler Jeep Dodge of Wilsonville. It’s great to know that our team listened to your needs and provided the options you were looking for. We pride ourselves on ensuring our customers feel heard and valued. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 31, 2024

Everyone at xxxxx jeep auto group did I an excellent job of making our purchase easy and enjoyable. More

by bansheeman_04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Chang, Jeremy Moltke, Harrison R, Michael Johnston, Shawn Clancy, Sierra Banks, David Bunea, Ryan Cornelius, Raymond Contreras, Damond Braker
Nov 01, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your glowing review! I'm thrilled to hear that our team at Dick's Chrysler Jeep Dodge of Wilsonville made your purchase experience easy and enjoyable. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 31, 2024

Nice people! That being said, the service reps and technicians appear to be lacking skill. The techs lost my wheel lock key and they replaced an air filter but di More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Lima, Michael Kinney
Nov 01, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience. We genuinely appreciate your feedback regarding the service you received at Dick's Chrysler Jeep Dodge of Wilsonville. It's important to us that our customers leave with confidence in our service, and I understand your concerns about the handling of your truck and the interactions with our team. I would encourage you to reach out to me directly so we can address your concerns more thoroughly and ensure we uphold the standards we strive for. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 29, 2024

Difficult to get answers unresponsive to needs of the customer. Do not call you back. Credit card policies are not consistent with documents More

by ZZACWEBSTER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler George
Oct 31, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. We understand your concerns about communication and credit card policies at Dick's Chrysler Jeep Dodge of Wilsonville. Please feel free to reach out to me directly so we can discuss this matter further and work towards a resolution. Thank you for bringing this to our attention. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 23, 2024

Very helpful when I sent my 2500 dodge for an oil change and fuel filter change More

by Ralvy51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
Oct 25, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm glad to hear that you found our team helpful during your recent visit with your Dodge 2500 for an oil change and fuel filter change. We appreciate your feedback and look forward to assisting you again at Dick's Chrysler Jeep Dodge of Wilsonville! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 23, 2024

Incredible facility! Friendly and professional staff. If I ever need another vehicle, no question where I’ll go. Highly recommend! More

by Jvillebill1926
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tarek Eldeeb, Harrison R, Chris Red
Oct 25, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience at Dick's Chrysler Jeep Dodge of Wilsonville. Our friendly and professional staff strive to make every visit special. We appreciate your recommendation and look forward to assisting you again when you need another vehicle! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 23, 2024

Harrison was my saving grace! Went to work for me alongside Shawn and Tarek. Deal of a lifetime and such a quick painless pleasurable experience. More

by Rayray8774
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarek Eldeeb, Harrison R, Shawn Clancy
Oct 25, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! We at Dick's Chrysler Jeep Dodge of Wilsonville are thrilled to hear that Harrison, Shawn, and Tarek were able to provide you with a fantastic experience. It's wonderful to know you found a deal you loved and that the process was smooth and enjoyable. We look forward to welcoming you back for your next visit! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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