Dick’s CJDR of Wilsonville

Every time I bring my vehicle in I get great service with no time at all no time at all More

So, the story starts with having my Ram 2500 truck sit at another dealership for two weeks, with nothing done, but that is another story! Finally, out of frustration I contacted Finlay’s Wilsonville Jeep and another dealership for two weeks, with nothing done, but that is another story! Finally, out of frustration I contacted Finlay’s Wilsonville Jeep and Ram. Here, I was put in contact with Mr. James Chamlee service advisor. He listens to me and my problem with my Ram (which is a bad turbo actuator) he says to me,” bring it in tomorrow and we will see what we can do.” Dropping off my truck the next day I meet with Jim and find him to be a truly knowledgeable and pleasant person, who presented a sincere desire to help me with my problem. This of course was a great comfort to me given I had been though a complete run a round for the last two weeks. During our meeting he did confirm that they indeed have the part, and that he would do his best to get to fix by the weekend (keep in mind, that this was Wednesday!) Leaving I thank him for his help and his efforts to assist; however, in the back of my mind I had a very skeptical thought on a weekend completion! Jim updated me on progress on Thursday and early Friday afternoon by text message (helpful.) His text on Friday he showed that they were still working on my truck, and he would keep me posted. I missed Jim’s phone call that he made Friday evening at 5:15 but his voicemail was one shocking surprise and left me dumbfounded, Steve your truck is ready and sorry we couldn’t wash it, the guy who preforms that job left at four! Wash my truck, are you serious, I was so happy just to get it fixed, and before the weekend! This is service that we used to have, this is customer care that we used to have, but now is missed in the business world! Nonetheless, it is alive and well at Findlay’s, all of which is a rare treat. My gratitude and appreciation to Findlay’s service department, especially Jim Chamlee, he is a gentleman that takes care of his customers, delivers on his word, and a person whom you can trust! I’m a very satisfied customer who will use Findlay’s exclusively and will recommend them to all! Sincerely, Stephen Perry More

Quick Change oil change went as expected. Service recommendations for my upcoming 100K service were appreciated. Adam treated me great. recommendations for my upcoming 100K service were appreciated. Adam treated me great. More

Quick and easy. I had a potential recall come up and just needed to see if it was something I needed to worry about. They checked it out and had it back to me fast! needed to see if it was something I needed to worry about. They checked it out and had it back to me fast! More

Adam and Terry took great care of me. Adam knows diesel trucks better than any service advisor I know. trucks better than any service advisor I know. More

From now on, I will probably buy every new car from the amazing team at Wilsonville Jeep RAM. Mr. Graves (General Manager) can certainly be proud of his people. When I explained to my salesman, Dan, why amazing team at Wilsonville Jeep RAM. Mr. Graves (General Manager) can certainly be proud of his people. When I explained to my salesman, Dan, why I could not leave my home, he and Steve Ruff (AWESOME Customer Experience coordinator) brought my new truck to my house! Then, Jeff (Finance Manager), Jaret (VERY HELPFUL Acting Finance Manager), and Steve Merklin (VERY HELPFUL Title/Contract Clerk) proceeded to make my purchase a seamless, happy experience. I highly recommend the VERY PLEASANT, TRUSTWORTHY folks at Wilsonville Jeep RAM! More

I purchased my Jeep here years ago and continue to have great service for the past 12 years! Adam does an excellent job communicating and getting the job done. great service for the past 12 years! Adam does an excellent job communicating and getting the job done. More

Our scheduled service was finished at the time promised. Very courteous greeting and respectful service. Very courteous greeting and respectful service. More

Our purchase experience was quick and streamlined. We knew what we wanted in a ram 1500 limited 5.7 hemi and we couldn’t be happier with our purchase. knew what we wanted in a ram 1500 limited 5.7 hemi and we couldn’t be happier with our purchase. More