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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,091 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,091 Reviews of Dick’s CJDR of Wilsonville

October 21, 2024

I appreciate the short wait while work is being done. Reliable work. Can recommend. Excellent. More

by burns740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ruff, Drew Pierce
Oct 23, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! I appreciate you taking the time to share your experience at Dick's Chrysler Jeep Dodge of Wilsonville. I'm glad to hear that you found our service reliable and that the wait time was short. I hope to see you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 21, 2024

The dealership is fine. Quite professional. These surveys, however, are becoming a nuisance and I can do without them. If I have issues, I will deal with dealer staff dir More

by rogebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Oct 23, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! I appreciate your kind words about our professionalism at Dick's Chrysler Jeep Dodge of Wilsonville. I understand your concerns regarding our surveys and will take your comments into consideration. If you have any issues or feedback in the future, please feel free to reach out directly to our team. I value your experience and look forward to assisting you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 21, 2024

We were travelling from Canada en route to Mexico and experienced a fuel leak. We contacted 4 different shops, and only Dick’s was able to help. From the moment we first called, we were treated with car More

by shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
Oct 23, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us! I'm glad that we could assist you with the fuel leak while you were traveling from Canada to Mexico. It's wonderful to hear that our team at Dick's Chrysler Jeep Dodge of Wilsonville was able to provide the care and urgency you needed. I'll be sure to pass on your compliments to Tyler and the rest of the team. Safe travels, and I hope to see you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 17, 2024

Kassidy was extremely helpful, considerate & amazing through the whole process! Highly recommend coming to her for service. BEST experience I’ve ever had at a Dealerships Service Department! More

by Jay Remy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Donado
Oct 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback! I'm thrilled to hear that Kassidy provided you with such a great experience at Dick's Chrysler Jeep Dodge of Wilsonville. Your recommendation means a lot to me, and I look forward to serving you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 16, 2024

Great pricing and were able to work with me where it was needed. The car was perfectly prepared beforehand and was ready to go! I really appreciated Raymond’s willingness to work with me on the price and hi More

by collinhumphreys11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Contreras
Oct 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to know that Raymond was able to assist you with pricing and ensured your vehicle was perfectly prepared. I appreciate your feedback and look forward to seeing you again! Enjoy your new car! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 16, 2024

While the issue wasn’t resolved I don’t hold that against Eric or the dealership. Perhaps keeping the vehicle longer would have helped find the issue. More

by jvserio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
Oct 19, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. I appreciate your understanding of the situation and I value your perspective, especially regarding your experience with Eric at Dick's Chrysler Jeep Dodge of Wilsonville. Your input is important to me as I continually strive for improvement. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to me. I hope to assist you better in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 16, 2024

Had a good time, loved the indoor show room, popcorn was great also, would return in future More

by tomdeedon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Moltke, Shawn Clancy
Oct 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear you had a great time at Dick's Chrysler Jeep Dodge of Wilsonville and enjoyed our indoor showroom and popcorn. I look forward to welcoming you back in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 16, 2024

Got the job done pretty quickly. Didn’t know we had recalls but they did More

by whitehare22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
Oct 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! I'm glad to hear that our team at Dick's Chrysler Jeep Dodge of Wilsonville was able to get the job done quickly and take care of those recalls for you. I appreciate your trust in us and look forward to seeing you again for any future needs! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 14, 2024

terrible service from drop off- waited in lobby 2 hours without an update- Angel came and told me he wasn’t told I was waiting so worked on other cars. Then got told my car would be done that day, then the More

by Madelinecdietrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Ramirez
Oct 16, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. We understand your frustrations regarding the delays and service you received during your visit to Dick's Chrysler Jeep Dodge of Wilsonville. Your feedback is valuable, and we will work on addressing these issues to ensure better communication and efficiency in the future. If you would like to discuss this matter further, please feel free to reach out to me directly. We appreciate your feedback and hope to improve your experience next time. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 13, 2024

Just went for an oil change and the quick lube service is great!! It is reasonably priced, convenient, and efficient. Kylie, the service advisor I worked with, was also very friendly and professional. More

by MDPdx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Oct 15, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our quick lube service at Dick's Chrysler Jeep Dodge of Wilsonville. It's fantastic that Kylie provided you with friendly and professional assistance. We appreciate your feedback and hope to see you again for your next oil change! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

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