Dick’s CJDR of Wilsonville

Easy, excellent Service I called parts to order some things need for my Jeep and they recommend i make an a appointment, they used the bad word "Transfer" which as most compa I called parts to order some things need for my Jeep and they recommend i make an a appointment, they used the bad word "Transfer" which as most companies means good luck, but to my surprise it was right away, that I got Adam Denning who got me all set up for a new key fob and locking gas cap on my Jeep Wrangler. He never once tried to up sell me. I was the one who wanted more service. He did inform me that i had a recall for my airbag, very happy they looked because i never got a letter from Chrysler. I love their text feature to let me know the status of my vehicle. I also got a loaner for my recall which made it easy to get back to work. Adam called me 30 mins before my requested out time and told me they were test driving the vehicle and come pick it up at 4pm. To my surprise my vehicle was waiting in the service drive and my vehicle washed. Adam then walked me to my vehicle to show what had been down, where my new key was and showed me the locking gas cap. GREAT SERVICE FROM A GREAT COMPANY! Also thank you Terry Bryan for the help. More

Great Experience at the Service Department This was my first time taking my Jeep in for service. I received excellent customer care and the appointment took exactly the amount of time they said This was my first time taking my Jeep in for service. I received excellent customer care and the appointment took exactly the amount of time they said it would. In addition, they were able to answer all of my questions. I definitely will be back for my next service. More

Very helpful and nice Rafael was helpful and very very nice, GREAT customer service. It was my first time at this dealer, I will defiantly come back and recommended this pl Rafael was helpful and very very nice, GREAT customer service. It was my first time at this dealer, I will defiantly come back and recommended this place to friends. More

GREAT SERVICE! From the moment I called and talked to Rafael, to the time I pulled into the service bay, I was impressed with the customer service. One of the servi From the moment I called and talked to Rafael, to the time I pulled into the service bay, I was impressed with the customer service. One of the service agents (DeAndre) met me as I stepped out of my vehicle and asked what type of service I was seeking. After I told him I wanted to have the oil changed, he entered the information into his IPAD and before I entered the spotless service area lounge he asked me if I also wanted the tires rotated? Now this is the way a service department should be run! Thank you to the entire staff in the service department. We (the public) appreciate the great service you provide! You guys rock! More

Excellent service Today’s service on my 2015 Ram 1500 was a last minute decision on my part. I drive my truck 40,000+ miles a year for business and I had limited time t Today’s service on my 2015 Ram 1500 was a last minute decision on my part. I drive my truck 40,000+ miles a year for business and I had limited time to squeeze in an oil change. When I walked in the service department, Adam immediately greeted me by name took care of my vehicle. That is why Findlay Dodge will always be my first choice to service my vehicle. More

Wonderful service Adam at Wilsonville Dodge was wonderful to work with when our Jeep needed service. He is straight forward and keeps you in the loop. If there are alt Adam at Wilsonville Dodge was wonderful to work with when our Jeep needed service. He is straight forward and keeps you in the loop. If there are alternatives he gives you all options. He didn't hesitate to call our extended warranty company to find out information for us. He also set us up with a rental since this was an unplanned visit. BTW they have nice rental vehicles and good pricing. We will definitely be back for service and Adam is the go to man. More

Quick service and knowlegable staff Rafael is a great service advisor and knows what he is talking about. Easy to get scheduled for appointment and very timely. Nice facilities as well Rafael is a great service advisor and knows what he is talking about. Easy to get scheduled for appointment and very timely. Nice facilities as well More

great experience Adam was accommodating to our schedule and very professional . We were able to get in and get out per our schedule. It is always a pleasure dealing Adam was accommodating to our schedule and very professional . We were able to get in and get out per our schedule. It is always a pleasure dealing with Adam More

Had what I asked for and better I walked into the dealership just to dream. Been wanting a truck for a while. I don’t like being sold because I am in sales myself. When I asked what I walked into the dealership just to dream. Been wanting a truck for a while. I don’t like being sold because I am in sales myself. When I asked what I was looking for, I was very specific and at first didn’t have what I wanted. I started to walk out when Gavin told me to hold on and give him a shot. I did and I am glad I did. He found a truck that had everything I was looking for and a lot cheaper than I wanted to pay. I drove out that day and came back a couple weeks later for a detail and the detail was beautiful. More

Quality Work Done I had the pleasure of working with Adam Denning in the service department. I brought him a Dakota pickup that sounded pretty darn bad. Was fairly sure I had the pleasure of working with Adam Denning in the service department. I brought him a Dakota pickup that sounded pretty darn bad. Was fairly sure it was an exhaust leak. Adam's technician was able to diagnose and provide an accurate assessment, which ended up being a bad exhaust manifold. There were a number of other recommended services that Adam brought my attention too. He gave me his personal opinion as to what needs immediate attention and what didn't, allowing me to pick and choose what I could afford to have them fix at the time. Got my truck back in a reasonable amount of time and it honestly sounds better than when I bought it. Purring like a kitten. Very professional service at Findlay CJDR. Thank you Adam and team! More