
Dick’s CJDR of Wilsonville
Wilsonville, OR
Filter Reviews by Keyword
By Type
2,094 Reviews of Dick’s CJDR of Wilsonville
Happy customer Rafael Vera was such a great help I don’t really know much about cars. But I feel like I can trust him on making sure my car gets great work done .I h Rafael Vera was such a great help I don’t really know much about cars. But I feel like I can trust him on making sure my car gets great work done .I highly recommend Rafael Vera to my family and friends. He’s very trustworthy. More
I keep coming back. I have bought two cars from Findlay and brought both my trucks here for service over and over. We love the coffee machine and comfortable lounge while I have bought two cars from Findlay and brought both my trucks here for service over and over. We love the coffee machine and comfortable lounge while we wait for services. I've also used their shuttle service a few times when services were going to take a little while. I like being able to talk to the mechanic and get feedback about my vehicles and upcoming services I should plan for. More
Great customer service Rafael Vera displayed most excellent customer service. He answered all my questions quickly and was so knowledgeable. I will definitely ask for him t Rafael Vera displayed most excellent customer service. He answered all my questions quickly and was so knowledgeable. I will definitely ask for him to help me with all my future needs in the service department. More
AWESOME! AMAZING! FAST AND PROFESSIONAL!!! I have always heard good things about Wilsonville Dodge,Chrysler,Jeep until recently I never needed to use a dealer. So I gave these guys a call when I have always heard good things about Wilsonville Dodge,Chrysler,Jeep until recently I never needed to use a dealer. So I gave these guys a call when I had a problem. And from the moment they asked me what kind of problem I had, to scheduling the appointment the next day. I could not have been happier with the service the whole team provided. They made a bad situation a good experience. Adam was my service writer who went above and beyond to make sure I was taken care of. The level of Customer Service they treat you with is First Class!!! I can’t say enough about the entire team besides you’re all RockStars.. THANK YOU... More
Professional consultation and problem diagnosis. My “check engine” light was on and the alternator exhibited noise. Adam Denning and the technician professionaly addressed and corrected both issues My “check engine” light was on and the alternator exhibited noise. Adam Denning and the technician professionaly addressed and corrected both issues on a timely basis. Fully assisted in applying warranty coverage on qualifying parts and labor. More
Breakdown and recall updates I was treated very well and kept informed very well. When my truck stopped I wasn’t sure what to do but Adam got my truck taken care of swiftly and he I was treated very well and kept informed very well. When my truck stopped I wasn’t sure what to do but Adam got my truck taken care of swiftly and helped me watch my pennies with everything that needed to be done. I will definitely be coming here for my needs anymore. More
Had Basic Needs and All Went Well I have four children plus a lot going on, so I weary of making phone calls, scheduling appointments, and driving places. But after receiving a couple I have four children plus a lot going on, so I weary of making phone calls, scheduling appointments, and driving places. But after receiving a couple recall notices and having a warning light for my airbag light up on my dashboard, I decided it was time to treat my Dodge Journey like another one of the kids. I took in Nancy, as we fondly call her, for a check-up. I needed to bring three children with me, so I was very glad for the large lounge. What impressed me most was the service advisor I worked with. Kevin just had a genuine way in his demeanor that eased my concerns about leaving my "child" with strangers. The dealership itself felt a bit cold with its grey interiors and fluorescent lighting, but Kevin had this honest, forthright way about him that was refreshing for an automotive business. More
Great service department Brought my Jeep in to be diagnosed for loose steering and after being looked at by 2 Techs, they found nothing that was worn out or in bad condition. Brought my Jeep in to be diagnosed for loose steering and after being looked at by 2 Techs, they found nothing that was worn out or in bad condition. They were 100% honest, didn’t charge me the $75 it would have costed for the diagnosis even though they spent a few hours looking over my vehicle, communication was great and they even came to pick me up 20 minutes away where I live from the dealership to get me back to my vehicle ! Shuttle driver was cool as well! Highly recommend these guys! More
Great service I have been using this dealership service center since it opened a few years ago and have always had great service and the staff is polite and helpful I have been using this dealership service center since it opened a few years ago and have always had great service and the staff is polite and helpful every time. They changed my oil and problem solved other issues, such as sticking wiperblades for me. More
Customer Service Rafael was great to work with. Helpful and informative and when the issue wasn’t originally solved he made sure to take care of me and get the job don Rafael was great to work with. Helpful and informative and when the issue wasn’t originally solved he made sure to take care of me and get the job done right. More