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Dick’s CJDR of Wilsonville
Wilsonville, OR
2,094 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,094 Reviews of Dick’s CJDR of Wilsonville
September 03, 2024
My experience with you service department has always been a pleasant and enjoyable. Everyone is not only friendly but very helpful. Thank you. a pleasant and enjoyable. Everyone is not only friendly but very helpful. Thank you. More
by Mike
Verified CustomerEmployees Worked With
Drew Pierce, Tyler George, Angel Jimenez, Eric Austin, Kylie Lima
September 03, 2024
Asked to have my side mirror looked at because it was shaking and loose. When I went to pick it up they did not look at the mirror. They asked to mechanic to look at it and he did for about 30 seconds shaking and loose. When I went to pick it up they did not look at the mirror. They asked to mechanic to look at it and he did for about 30 seconds told me that’s the way they are, well it fell off the next day and scratched the side of my truck. More
by huntershanks
Employees Worked With
Kylie Lima
August 29, 2024
Had an issue on my Ram 2500. Drew Pierce and Andrew Alexandre were great in addressing the issue and ensuring that I was 100% satisfied with the service department. (I am 100% Drew Pierce and Andrew Alexandre were great in addressing the issue and ensuring that I was 100% satisfied with the service department. (I am 100% satisfied). Their concern and attention to detail has made me an advocate for Dick"s CJDR of Wilsonville service Dept. I truly felt that I had won the Golden Ticket for service. More
by Howardrmje
Employees Worked With
Andrew Alexandre, Drew Pierce, Angel Jimenez, Eric Austin
August 28, 2024
The team at Wilsonville are very knowledgeable and professional. They explained what they were going to do, did what they said, and all in a timely manner. I am very appreciative of the friendly staff professional. They explained what they were going to do, did what they said, and all in a timely manner. I am very appreciative of the friendly staff, and I will be back. More
by IGOTMOVIES
Employees Worked With
Eric Austin
August 26, 2024
xxxxx me on a battery. Not sold that the items replaced were the problem that brought the truck in for service. Found out on a previous visit a voluntary change was m Not sold that the items replaced were the problem that brought the truck in for service. Found out on a previous visit a voluntary change was made to the ECM that reduced mileage, increased regen frequency, and I suspect reduced HP and Torque numbers without my knowledge or permission. I filled one of these out last week and have not had a response. More
by seank2
Employees Worked With
Angel Jimenez
August 23, 2024
The service department is horrible. There were nine employees working and didn't seem to have time for the customers that were standing in there waiting to be helped. When my rig was d There were nine employees working and didn't seem to have time for the customers that were standing in there waiting to be helped. When my rig was done being worked on. I received a text message. It's ready to be picked up and when I went in there to pick it up. I stood in there for fifteen minutes. Without Any of the employees asking if they could help me? It was the manager who came out of their office to try to help me, and even then, it was just to get me to pay and get out of there. What a horrible place. I do not want to do business with this place again and I was only there for an oil change. Absolutely ridiculous. More
by brianrm93
Employees Worked With
Kylie Lima
