Dick’s CJDR of Wilsonville

Went for air bag recall. ...took 4 hours to determine yes, the recall affects my car....part was not brought from warehouse so was not there for day of appointment....had to b ...took 4 hours to determine yes, the recall affects my car....part was not brought from warehouse so was not there for day of appointment....had to bring it in for another hour later in week. Part really should have been at dealer day of appointment. More

took my vehicle in right away service was done promptly. It was actually done quicker than I expected. Very pleased. It was actually done quicker than I expected. Very pleased. More

It was a mess, took car in for a 4 hr service and took 6 days to get it back. No communication until I called the manager. days to get it back. No communication until I called the manager. More

I had a great experience with the dealership but no interaction with Natalia or Skylar interaction with Natalia or Skylar More

Very courteous and efficient. They did it in a very timely fashion. Awesome dealer thank you They did it in a very timely fashion. Awesome dealer thank you More

I had a great experience! ! Thank you for everything!! I will be coming back and sending my friends and family to you. ! Thank you for everything!! I will be coming back and sending my friends and family to you. More

My truck is going into regeneration mode 3 times a tank of fuel. I used to regen every 4-5 tanks of fuel. The service dept. checked it out and had no codes. Not allowed to do anything more. My fuel milage of fuel. I used to regen every 4-5 tanks of fuel. The service dept. checked it out and had no codes. Not allowed to do anything more. My fuel milage is 1-2 mph less than normal when in regen mode. For the DPF to be sooting up that fast (70-120 miles) The emissions must be high. Filed a complaint with RAM about 1 Month ago, Haven't heard anything from the dealer or RAM. It was the dealer that suggested I file a complaint. Would have liked some follo More

Communication between Tyler me and the dealership systems and me was clear and actionable. Nice customer experience and workflow. and me was clear and actionable. Nice customer experience and workflow. More

They always do a great job, very thoughtful about my truck. I like using them. truck. I like using them. More

this Maria kaya You have my cap warranty n said what iam talking about iam 87 years old I no what I paid for called u over n over find out by my loan company your my cap I got extended warranty when I total talking about iam 87 years old I no what I paid for called u over n over find out by my loan company your my cap I got extended warranty when I totalled my jeep I called for towing salesman said I didn't have it with the package no I did through my warranty and my insurance paid for what my jeep was worth I still own on that jeep I have carco cap through u n u told me I didn't u need to make this right I got lied with one of the salesman other said what do u want me to do I said cancel my warranty I totalled my jeep n I have cap warranty he said he will take care of it right I no what I paid for with you already over charge me for 2014jeep Wrangler 30.000 thousand my insurance did there job now u need to make it right I been calling texting emailed u guys I was Jungling me around please make it right thank u this is how long I been trying to talk find out what's going on nobody would give me a straight answer please n thank for listening to me I mean I would but from u again I don't no why I would More