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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,098 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,098 Reviews of Dick’s CJDR of Wilsonville

January 15, 2024

Fine. Nothing exceptional. They fixed my truck but it was definitely more expensive than other shops. More

by MATT.SOUTHER
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Jan 18, 2024 -

Dick’s CJDR of Wilsonville responded

Matt, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 15, 2024

I recently leased a New Jeep Wrangler and had a great experience working with Leo, Skylar and Tarek. They were all very easy to work with and provided good customer service for my wife and I. We would re More

by acowlthorp
Recommend Dealer
Yes
Employees Worked With
Skylar Hibsch, Skylar Hibsch
January 15, 2024

Joshua put down the wrong start date to our loan (first payment was in June?). He also put me primary on the loan and should have known Sharon should have been the primary sense we were using her income. W More

by harryprice13
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay, Joshua DeLaunay
Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

I am very sorry to hear that you feel your needs were not met during your recent visit with us, Harry. Your feedback will be reviewed with our team, and I would like to address any concerns you may still have. Feel free to contact me if you'd like to discuss this further. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 15, 2024

Okay. Okay. Issues with dead battery caused car being returned to be charged and system checked out. More

by Beaverstate65
Recommend Dealer
Yes
Employees Worked With
Tarek Eldeeb, Tarek Eldeeb
Jan 18, 2024 -

Dick’s CJDR of Wilsonville responded

We appreciate your kind words. I am glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 15, 2024

Salesman and experience was great. Everybody made it real easy to get me in and out with my new truck. More

by rc304z
Recommend Dealer
Yes
Employees Worked With
Leo
Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. Congratulations on the new truck! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 15, 2024

I was kept informed of the progress being made on my vehicle. I will continue to have this dealership work on my vehicle. More

by hd84fx
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your review! Happy customers are our goal and our mission at Dick's Chrysler Jeep Dodge of Wilsonville, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 15, 2024

I travel an hour, and pass numerous other Ram service providers, so I can get my truck serviced at Dick's of Wilsonville. They always get my truck in at my appointment time, and do my required service fo More

by hughes63
Recommend Dealer
Yes
Employees Worked With
Ron
Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

I appreciate your input, Hughes. I'm glad to hear that you are consistently impressed with the service we offer here at Dick's Chrysler Jeep Dodge of Wilsonville. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 15, 2024

From the moment I called in to the time I picked up my vehicle, the support was felt through the kindness and understanding of each member I encountered in the service department. They were thorough in ex More

by Paigejean24
Recommend Dealer
Yes
Employees Worked With
Ben
Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

Paige, thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 14, 2024

Easy same day service for my oil change. Ben kept me updated all the way through. More

by Tyler Chang
Recommend Dealer
Yes
Employees Worked With
Ben
Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

Hi Tyler, and thanks for your kind words! I appreciate our team here at Dick's Chrysler Jeep Dodge of Wilsonville and I am thrilled that they have taken care of you and accommodated your needs. I strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. Thank you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 14, 2024

Turned a bad situation with my daughter's Jeep Liberty into a good one. Even help my wife and daughter get the vehicle the rest of the way into service when it died barely inside your parking lot while th More

by garthhepler14
Recommend Dealer
Yes
Employees Worked With
Ben
Jan 18, 2024 -

Dick’s CJDR of Wilsonville responded

At Dick's Chrysler Jeep Dodge of Wilsonville, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased we were able to assist you and your family, and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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