Dick’s CJDR of Wilsonville

Consistently disappointed with this dealer – no updates, constant follow-ups, last time waited until 4 pm for a response. Dealt with issues on deductible, had to show texts to avoid charges. Manager disagre constant follow-ups, last time waited until 4 pm for a response. Dealt with issues on deductible, had to show texts to avoid charges. Manager disagreed with the previous tech's promise, had to push back and make a call for approval. Fought to get warranty processed, months of hassles, multiple texts and calls to send registration copies. Overall, a frustrating experience; won't be returning after three attempts. More

I really appreciated how quickly they were able to complete my oil change as well as my request to remove the car seat anchor plastic cups so I could do a deeper clean that my dog left for me. complete my oil change as well as my request to remove the car seat anchor plastic cups so I could do a deeper clean that my dog left for me. More

Repair was completed on time and for the estimated price. It was a pleasant surprise to have my car washed and cleaned inside. It was a pleasant surprise to have my car washed and cleaned inside. More

Very positive. Joshua listened and helped address concerns and issues. Will done. Great job Joshua Joshua listened and helped address concerns and issues. Will done. Great job Joshua More

Got my car in and out of service as promised Very informative when I asked Ricky about another issue I have about my truck informative when I asked Ricky about another issue I have about my truck More

Helpful, got the services done and checked what I asked them to Friendly and kept me updated them to Friendly and kept me updated More

Ben provided great service! He communicated with me along the way and was very pleasant. He communicated with me along the way and was very pleasant. More

Rhey were very rude at times and did not communicate very well. Sounded certain that they would be able to diagnose our problem so we had the vehicle towed an hour to them, but were told they did not know th well. Sounded certain that they would be able to diagnose our problem so we had the vehicle towed an hour to them, but were told they did not know the problem and charged us $400 for a 'I don't know.' More

Bought car entirely remotely and had shipped to NJ. Very easy transaction & clear concise communication. Great experience Very easy transaction & clear concise communication. Great experience More

Adam and the dealership is top notch. From the moment I walked through the doors, I was greeted with friendly smiles and exceptional customer service. The staff members were knowledgeable From the moment I walked through the doors, I was greeted with friendly smiles and exceptional customer service. The staff members were knowledgeable, attentive, and went above and beyond to ensure that my Jeep service experience was nothing short of positive More