Dick’s CJDR of Wilsonville

5 Overall very satisfied. CJ and Andy had the gouge in the rim fixed and some paint chips fixed. They were excellent communicators. I felt I could really trust CJ. The process CJ and Andy had the gouge in the rim fixed and some paint chips fixed. They were excellent communicators. I felt I could really trust CJ. The process was smooth! More

Ben provided great service! He communicated with me along the way and was very pleasant. He communicated with me along the way and was very pleasant. More

Helpful, got the services done and checked what I asked them to Friendly and kept me updated them to Friendly and kept me updated More

Very positive. Joshua listened and helped address concerns and issues. Will done. Great job Joshua Joshua listened and helped address concerns and issues. Will done. Great job Joshua More

Consistently disappointed with this dealer – no updates, constant follow-ups, last time waited until 4 pm for a response. Dealt with issues on deductible, had to show texts to avoid charges. Manager disagre constant follow-ups, last time waited until 4 pm for a response. Dealt with issues on deductible, had to show texts to avoid charges. Manager disagreed with the previous tech's promise, had to push back and make a call for approval. Fought to get warranty processed, months of hassles, multiple texts and calls to send registration copies. Overall, a frustrating experience; won't be returning after three attempts. More

They were efficient and friendly I will go back again as need arises That's all need arises That's all More

Great knowledge and customer service From the front desk staff to Adam in service, everyone treated me with great customer service. staff to Adam in service, everyone treated me with great customer service. More

Adam and the dealership is top notch. From the moment I walked through the doors, I was greeted with friendly smiles and exceptional customer service. The staff members were knowledgeable From the moment I walked through the doors, I was greeted with friendly smiles and exceptional customer service. The staff members were knowledgeable, attentive, and went above and beyond to ensure that my Jeep service experience was nothing short of positive More

Katie did an outstanding job of taking care of me while my jeep was in for a repair. I wouldn't want any other service advisor but Katie. I'm very grateful for her great communication and her kind demeanor my jeep was in for a repair. I wouldn't want any other service advisor but Katie. I'm very grateful for her great communication and her kind demeanor. Very professional! More

Car was scheduled to be worked on a Saturday. Did not get started till late Tuesday. Did not get my vehicle back to end of day Friday Did not get started till late Tuesday. Did not get my vehicle back to end of day Friday More