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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,093 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,093 Reviews of Dick’s CJDR of Wilsonville

January 17, 2025

Kind of pricey which is understandable and there prices was not aligned with receptionist and service advisor and email , but they service advisor told me a price , and stuck with it. Service was quick and More

by Joshuafloresreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
Jan 21, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. I understand that you found our pricing to be a bit high, and that there may have been some discrepancies in communication with our team. I appreciate your patience and am glad to hear that the service was quick and thorough. We always strive for clear communication and great service at Dick's Chrysler Jeep Dodge of Wilsonville. If you have any further concerns or suggestions, please feel free to reach out to me directly. We hope to see you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 16, 2025

Be aware of xxxxx bait and switch scam. Waited for the loaded, Limited model I wanted to buy to arrive, took it for a Test drive and told the salesman I wanted to buy the truck. I was brou More

by Dfos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua DeLaunay
Jan 21, 2025 -

Dick’s CJDR of Wilsonville responded

Our team has acknowledged this review.

January 16, 2025

Zero follow-up after visit. Open service issues that were brought up during warranty period (but “couldn’t be replicated”), and now no follow-up from the dealer. More

by Swc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who was assigned to me
Jan 17, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback with us. We would appreciate to opportunity to address your concerns; however, we are unable to find your records in our system since we only have “swc” to go off of. Please contact me at your earliest convenience so we can discuss this matter further. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 15, 2025

They do what they say they'll do in a timely manner and I appreciated the fact they valued my time. More

by annanicholas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brea
Jan 16, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback! We're thrilled to hear that you appreciated our commitment to timely service and valuing your time at Dick's Chrysler Jeep Dodge of Wilsonville. Your satisfaction means a lot to us. We look forward to seeing you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 15, 2025

It was a great team to work with. Low pressure and just listened to what my needs were and helped me into another new vehicle. I am a glutton for punishment, or they are just that e More

by craig89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarek Eldeeb, Tanner Castro, Chris Red, Brandon Bodine
Jan 16, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback! We truly appreciate your loyalty and are thrilled to hear that our team provided a low-pressure experience while helping you find your new vehicles. It's always a pleasure to assist our customers, and we hope to see you again at Dick's Chrysler Jeep Dodge of Wilsonville for your future vehicle needs! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 13, 2025

This was my 2nd time dealing with Kylie and Dick’s CJDR. Thank you for your assistance. More

by kathyphan58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Jan 15, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words about your experience with Kylie at Dick's Chrysler Jeep Dodge of Wilsonville! I truly appreciate your loyalty and I am glad to hear that your visits have been positive. I look forward to serving you again next time! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 11, 2025

This is my first service at this place. But everything was done quickly, and I hope, with quality.) More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
Jan 13, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us! We're glad to hear that your first service at Dick's Chrysler Jeep Dodge of Wilsonville was completed quickly. We always strive for quality in our work, and your feedback is greatly appreciated. We look forward to serving you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 10, 2025

Very attentive to the customers needs. Kylie went above and beyond of my expectations. I had come in for service before and wasn’t impressed with Adam’s attitude. I felt welcome and app More

by Roscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Jan 11, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you, for your wonderful review! We’re thrilled to hear that Kylie provided you with attentive service and that you felt welcomed and appreciated at Dick's Chrysler Jeep Dodge of Wilsonville. Your feedback about Adam is noted, and we’re glad to know your recent experience exceeded your expectations. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 10, 2025

We had a diagnostic done on our truck because it has a leak in the interior of the truck. They were unable to find the leak but yet we got billed $118. They couldn’t find where the leak is coming from. More

by Robeavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Lima
Jan 13, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. We understand how frustrating it can be to have an unresolved issue with your truck. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to provide thorough diagnostics and appreciate your feedback. If you would like to discuss your concerns further or explore additional options, please feel free to reach out to me directly. Your satisfaction is important to us. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 10, 2025

It is an excellent dealer and very friendly, and good service, and good attention, thank you very much. More

by Elvinorozco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Jan 11, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We truly appreciate your kind words about the friendly service and attention you received at Dick's Chrysler Jeep Dodge of Wilsonville. We're thrilled to know you had an excellent experience. We look forward to seeing you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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