Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,091 Reviews
Call Dealership (503) 506-2034
View Awards

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

Directions

By Type

2,091 Reviews of Dick’s CJDR of Wilsonville

January 24, 2025

Could not believe how friendly and accommodating the entire staff is because of that experience, you definitely have a customer for life. More

by bagger24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Moltke, Joshua DeLaunay, Chris Red
Report | Print
Jan 24, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. Our team strives to provide friendly and accommodating service, and we’re glad you felt that during your visit. We look forward to serving you for many years to come! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 24, 2025

Great customer service, the staff was exceptional. Michael Stone was very efficient and helpful during the whole process! More

by funhog54
Recommend Dealer
Yes
Employees Worked With
Michael Stone, Tarek Eldeeb, Chris Red
Report | Print
Jan 24, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We’re thrilled to hear that you received great customer service from our team at Dick's Chrysler Jeep Dodge of Wilsonville. It’s great to know Michael Stone made your experience efficient and helpful. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 24, 2025

The guys were Super helpful, knowledgeable, low pressure to work with. I really enjoyed my experience. My only disappointment is I called back two days later and wanted to upgrade to the diesel and they More

by john@prpdx.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay, Shawn Clancy, Brandon Bodine, Steve Merklin
Report | Print
Jan 25, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! We're thrilled to hear that you found our team at Dick's Chrysler Jeep Dodge of Wilsonville helpful and knowledgeable. We appreciate your positive comments about your experience with us. Regarding your desire to upgrade to the diesel, we understand how disappointing that can be. While financing can sometimes limit options, we always strive to provide the best solutions for our customers. If you have further questions or need assistance, please don't hesitate to reach out. We value your input and hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 24, 2025

They were wonderful, friendly, great collaborators, and efficient!!! Thank you Team for gong the extra mile! Kaitlyn, Tanner and the whole team were helpful and very attentive! It made for an excellent ex More

by angesnow2222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn was 5 stars too!!!! She is friendly and listens to the consumer. Kaitlyn went above and beyond!, Joshua DeLaunay, Tanner Castro, Brandon Bodine
Report | Print
Jan 24, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you! We truly appreciate your kind words about your experience at Dick's Chrysler Jeep Dodge of Wilsonville. It's fantastic to hear that our team, including Tanner and the rest, provided you with such attentive service. We look forward to assisting you again and helping you find more amazing Jeeps in the future! Keep enjoying your ride! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 21, 2025

Great customer service, Felicia was very attentive. Will continue to get my oil change here. More

by Edgar Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia Langford
Report | Print
Jan 22, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We truly appreciate your kind words about our customer service and Felicia's attentiveness. We look forward to seeing you again for your oil change at Dick's Chrysler Jeep Dodge of Wilsonville! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 20, 2025

My promises service was not done and your department lost out on performing A large ticket repair… More

by elledge0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Lima
Report | Print
Jan 22, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I understand your concerns regarding the service not being completed during your visit at Dick's Chrysler Jeep Dodge of Wilsonville. We appreciate your feedback and would like to address this matter. Please feel free to reach out to me directly so we can work towards a resolution. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 20, 2025

They were responsive and helpful especially since I had a long drive to come pickup my new truck! More

by cheree.logsdon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Red, Joseph Walters, Steve Merklin
Report | Print
Jan 21, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review, Cheree! We’re thrilled to hear that our team was responsive and helpful during your visit to Dick's Chrysler Jeep Dodge of Wilsonville. We hope you enjoy every moment with your new truck and look forward to seeing you again in the future! Safe travels! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 18, 2025

Poor communication and slow, slow. Slow. Good location. Nice people. WY too few technitions available. More

by Craigchambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Falisha. Inexperienced but nice
Report | Print
Jan 21, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Craig. I appreciate your comments about our location and staff. We understand that communication and prompt service are crucial, and we're working to enhance our technician availability at Dick's Chrysler Jeep Dodge of Wilsonville. If you have further concerns or need assistance, please feel free to reach out to me directly. We value your input and hope to improve your next experience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 17, 2025

Kind of pricey which is understandable and there prices was not aligned with receptionist and service advisor and email , but they service advisor told me a price , and stuck with it. Service was quick and More

by Joshuafloresreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
Report | Print
Jan 21, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. I understand that you found our pricing to be a bit high, and that there may have been some discrepancies in communication with our team. I appreciate your patience and am glad to hear that the service was quick and thorough. We always strive for clear communication and great service at Dick's Chrysler Jeep Dodge of Wilsonville. If you have any further concerns or suggestions, please feel free to reach out to me directly. We hope to see you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 16, 2025

Zero follow-up after visit. Open service issues that were brought up during warranty period (but “couldn’t be replicated”), and now no follow-up from the dealer. More

by Swc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who was assigned to me
Report | Print
Jan 17, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback with us. We would appreciate to opportunity to address your concerns; however, we are unable to find your records in our system since we only have “swc” to go off of. Please contact me at your earliest convenience so we can discuss this matter further. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

1
...
7
8
9
...
210