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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.5
1,315 Reviews

1,315 Reviews of Dick’s CJDR of Wilsonville - Service Center

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August 01, 2023

Service was great and professional! I was treated fairly and the customer service! I will definitely come back More

by mammatara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Aug 04, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 30, 2023

So impressed with the customer service and ease of our purchase. When we are looking for a new vehicle...we will definitely be returning. Tyler Chang was extremely helpful as well as our Financial person More

by hurst4me83
Recommend Dealer
Yes
Employees Worked With
Tyler Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
Aug 02, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 30, 2023

Everyone polite and courteous. Didn’t feel rushed or in the way. Treated with respect. They took time to answer all my questions. More

by mo55y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 30, 2023

They do great work. They kept me apprised of unexpected delays as work progressed. And before work started I was given several clear options on how to return my truck More

by AnotherTruckGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 28, 2023

Polite, professional, and great communication. I highly recommend giving them a chance. I know I’ll be coming back again. More

by Carltribe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Aug 01, 2023 -

Dick’s CJDR of Wilsonville responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 27, 2023

Quick, professional, washed my vehicle after service. Tim is great, updates every step of the way! Always happy to bring my vehicle here because I know it’s going to get fixed and the service team is 10 More

by BarbGost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, tech specialist as well as man who washed my truck. , Katie Henry
Aug 01, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 27, 2023

Adam and the team at Dick's CJDR of Wilsonville were extremely helpful in the repair of my husband’s truck. He needed extensive engine repairs and Adam worked directly with our warranty company to ensur More

by Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Dick’s CJDR of Wilsonville responded

Margaret, I appreciate your kind words about our service team. Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville for your vehicle needs. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 26, 2023

Service providers and customer service reps were super friendly and attentive to all of my concerns and needs. More

by mr.jfritz0511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Jul 31, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate your kind words about our service team. Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville for your vehicle needs. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 26, 2023

Very good at responding to all my questions and comments about the repair of my vehicle More

by wildbillhilll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 26, 2023

Fixed two recalls and performed a transmission flush/filter and brake fluid flush with no issues. More

by Clark Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Clark Kent responded

I like pino coladas, getting caught in the rain, I am not into yoga, and have half a brain

Jul 31, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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