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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.5
1,308 Reviews
Call Service Center (503) 506-2034

1,308 Reviews of Dick’s CJDR of Wilsonville - Service Center

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July 21, 2023

Thank you for getting me in quickly and your representative was very helpful in explaining to me and my husband, why the engine in my car burns more oil, than would be expected More

by metoyer65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jul 21, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing and glad we were able to help!

Helpful
July 21, 2023

Friendly staff and service was performed in a timely manner. Overall a great experience and would recommend this dealership. More

by Glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Denning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Rummerfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Henry, Mandi DeHaven, Mike Beldon
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Jul 21, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your great feedback and we appreciate your business!

Helpful
July 20, 2023

Super friendly staff, great environment. I would recommend this facility to my friends and family members. More

by tmadlang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Denning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Henry, Mike Beldon
Report | Print
Jul 21, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for the awesome feedback!

Helpful
July 20, 2023

Excellent service, great communication, love how they do all the check points on oil change so I know my rig is ready for a long drive! More

by ehelgesson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Report | Print
Jul 21, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for choosing to service your vehicle with us!

Helpful
July 20, 2023

The minute I pulled my car into the service area I felt welcome. Thank you! More

by shirleyt53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Jul 21, 2023 -

Dick’s CJDR of Wilsonville responded

We appreciate you! Thank you for doing business here with us!

Helpful
July 19, 2023

Right on time getting my car oil change started and completed very quickly. Nice and friendly service adviser. More

by lynnard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

lynnard responded

Very good service

Jul 24, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
July 18, 2023

I was scheduled quickly and my recall was handled in a timely manner. I even had my Pro Master back sooner than expected. More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Report | Print
Jul 21, 2023 -

Dick’s CJDR of Wilsonville responded

Shawn, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
July 18, 2023

The service manager Tim was very helpful and polite throughout our interaction. They did exactly what they recommended quickly and for a reasonable price. I highly recommend this service center More

by mphmilan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jul 21, 2023 -

Dick’s CJDR of Wilsonville responded

I cannot thank you enough for your wonderful review of Dick's Chrysler Jeep Dodge of Wilsonville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
July 18, 2023

Very efficient on a Saturday, told them what I wanted and they quickly got it done, very clean and organized More

by MARGIP00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Report | Print
Jul 21, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
July 18, 2023

Always great service with very professional, helpful service advisors! I will continue to have my Grand Cherokee serviced here. More

by mdemitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Report | Print
Jul 21, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Jul 21, 2023 -

mdemitchell responded

My pleasure! You have a great team!

Helpful
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