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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.5
1,308 Reviews

1,308 Reviews of Dick’s CJDR of Wilsonville - Service Center

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July 09, 2023

The staff was patient in my time of need. Excellent customer service. I will never take my car no where else. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 12, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for the kind words. I'm completely committed to providing top quality service and I'm thrilled to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Dick's Chrysler Jeep Dodge of Wilsonville, I value our customers and I look forward to seeing you down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 07, 2023

Great. Tim was ready for me and got the recall work done faster than expected More

by Jason.johnson4
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 09, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your recent experience with us!

July 06, 2023

Great customer service took the time call us back answer any questions very helpful always kept us informed. Highly recommend. More

by A1truck111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for the great feedback and doing business with us!

July 05, 2023

Fabulous customer service! Great follow up and update, fast and professional mechanic. Overall, I am very satisfied with the service provided. Please keep it up. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Jul 10, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 04, 2023

Great service with a shuttle. The shuttle was able to take me to work and pick me up with issues. More

by Ursala
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Beldon
Jul 07, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for reaching out, Ursala! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 04, 2023

Katie and the team were very prompt, professional and helpful. They did what they said they were going to in a timely fashion and kept me informed through the process. Adam was also very nice and helpfu More

by IGOTMOVIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Henry
Jul 07, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 03, 2023

Dick’s fixed the fuel pump within a reasonable amount of time for me having to have it dropped off when they were fully booked up. I took off a star because the cost was high and I received a confusing text More

by formerfakegeekgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, very friendly and helpful
Jul 03, 2023 -

formerfakegeekgirl responded

I forgot to mention, I appreciate very much that our van was cleaned as a complimentary service while repairs were being made. I think that’s an excellent touch.

July 01, 2023

She always explains what being done to my vehicle and keeps me updated on the progress. More

by greg.wilkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Jul 06, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 01, 2023

They were prompt and friendly! They informed us of all necessary things regarding future repairs. More

by sheth1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Gadberry
Jul 01, 2023 -

Dick’s CJDR of Wilsonville responded

Thanks for taking the time to rate our Dealership and we appreciate your Business!

June 30, 2023

Great service. Friendly staff! Would recommend to friends and family, hope to be back soon… More

by andylabunsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Beldon
Jul 01, 2023 -

Dick’s CJDR of Wilsonville responded

Thanks for taking the time to rate our Dealership and we appreciate your Business!

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