Dickson City Hyundai
Scranton, PA
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Mr. Lambert was excellent and worked with us extremely hard. He understood our needs in a vehicle and in the end found a price point that worked well with our budget. hard. He understood our needs in a vehicle and in the end found a price point that worked well with our budget. More
Such a wonderful experience getting and taking home my 2021 Kono. Super fast, right to the point. Thank you Dickson City for all your wonderful help. 2021 Kono. Super fast, right to the point. Thank you Dickson City for all your wonderful help. More
The service department is wonderful. And everything is great with my car I appreciate all there work and everything. But I will say to be charged $150 for two brake discs for the back of my car just for p great with my car I appreciate all there work and everything. But I will say to be charged $150 for two brake discs for the back of my car just for parts is outrageous. More
I had an appointment for 10am. I waited for my car to be done until after 1:00pm. I made an appointment so I didn’t have to wait. We’ve made appointments on Saturdays and waited like that. I thought a Wedne done until after 1:00pm. I made an appointment so I didn’t have to wait. We’ve made appointments on Saturdays and waited like that. I thought a Wednesday morning would alleviate this long wait. We have purchased several cars from DCH and have been very satisfied. The service department is another story. We live close to a hour away so getting it serviced there is inconvenient and then the wait makes us not want to continue making that drive. More
Was given a 7:45am appointment when the doors didn’t open till 8am. My husband and I waited outside for 1/2 hour. No apologies offered by Brandon, just told that they don’t open till 8 and 7:45 is drop off t till 8am. My husband and I waited outside for 1/2 hour. No apologies offered by Brandon, just told that they don’t open till 8 and 7:45 is drop off time. Then I’m told my car needs a tire which we knew, and that it would be another hour before the tire would even get there! Took our business to Firestone. We got in and out and they gave us a discount for coming to them. More
Very pleasant experience with Jon and mike. Will use them again and recommend family and friends! Thank you for your service and a great car. again and recommend family and friends! Thank you for your service and a great car. More
Excellent service, despite it being very busy Keeran made sure to check in with us as much as possible during the process, all in all an excellent experience sure to check in with us as much as possible during the process, all in all an excellent experience More
Very knowledgeable, friendly, did not rush me. Answered my questions on the spot! I will definitely come back! Plus I am a first responder and they honored the discount! my questions on the spot! I will definitely come back! Plus I am a first responder and they honored the discount! More
Jonathan and Anthony were great! They were both really helpful. Jon was able to get me a great deal. I would definitely recommend this dealership. helpful. Jon was able to get me a great deal. I would definitely recommend this dealership. More
The Palisade was the 3rd Hyundai we purchased from Dickson City Hyundai since our 1st Santa Fe in 2003 then our 2007 Entourage. We LOVE the service dept.....the guys in the garage taking care of our Dickson City Hyundai since our 1st Santa Fe in 2003 then our 2007 Entourage. We LOVE the service dept.....the guys in the garage taking care of our vehicle....the parts dept is always right there for us with the correct parts....Pete is a keeper....smart.....personable ..he just knows his stuff! Can't forget about Anthony in the finance dept....very personable and made signing ALL those papers hassle free.....in the management dept....Ray was "Johnny On The Spot" we really wanted the Moonlight Cloud and Ray, without hesitation, found us one and had it delivered the VERY NEXT DAY.....I mean....how awesome is that!!!..Oh....and of course the sales dept.....this was our first interaction with Vinny and I'll tell you what....he was flat out....one word.....AWESOME!! Vinny is very personable.....very friendly and very knowledgeable. He made it a breeze from the first 'Elbow Smash" (Can't shake hands due to Covid-19) right to the handing my wife the keys....ya know....the WIFE IS the boss. I look forward to my first service appt. to go up there and say "Hi" to everyone. Keep up the GREAT work!!! More