Diehl Chrysler Dodge Jeep RAM of Moon

Salesman was very good. He helped us with everything. He set up everything for us. I would deal with him again. He went above all our expectations. He helped us with everything. He set up everything for us. I would deal with him again. He went above all our expectations. More

Salesman was very helpful and knowledgeable. Helped us setup our new car. I would buy from him again Helped us setup our new car. I would buy from him again More

My experience was outstanding. I was able to complete all of my pre paperwork remotely to allow for a very short time face to face with the F&I person. AJ and his team were very e I was able to complete all of my pre paperwork remotely to allow for a very short time face to face with the F&I person. AJ and his team were very effective and efficient securing my new truck.! I would highly recommend this store to anyone looking for a used or new vehicle. More

Service dept charged me for an oil change when they shouldn’t of and even tried it again until I said something. Did not know about the one free oil change per year but got charged anyways. Was told shouldn’t of and even tried it again until I said something. Did not know about the one free oil change per year but got charged anyways. Was told they would catch me next time around but that was a new year so it was free , after I said something again. More

I brought my 2012 Grand Cherokee for inspection and a recall and when I picked it back up the right front blinker didn't work anymore. I went back to them and initially everybody agreed that it was proba recall and when I picked it back up the right front blinker didn't work anymore. I went back to them and initially everybody agreed that it was probably not coincidence and that we would just quickly change the bulb and move on. When they looked at it they realized it wasn't the bulb but a lose cable or so. Now the manager comes from the back and tries to tell me that I couldn't prove to him that it was them and that it from his perspective surely was coincidence. He said: Just because a car breaks down on a Giant Eagle parking lot, doesn't mean its Giant Eagle's fault! I tried to explain that I didn't just park it on their parking lot but that they had actually worked on it but couldn't get anywhere. First car service person I have ever yelled at (sorry for the unnecessary f-word). I left with an inspected but broken car and will never come back. Would advise anyone to do the same. More

People on this dileship is rude and racist; they wouldn’t sell a car to my wife and they stated that they needed to run a background check in her, even though she was paying cash for the car: not a credit ch sell a car to my wife and they stated that they needed to run a background check in her, even though she was paying cash for the car: not a credit check, a background check to verify that she wasn’t a TERRORIST! This was ridiculous! More

Staff was professional and efficient. Service department and customer waiting area was clean. Everyone was very helpful. Service department and customer waiting area was clean. Everyone was very helpful. More

The service received was exceptional,. Ephraim was very professional, explained the process and took care of my buy out. The process was quick. I would recommend anyone to Diehl if they ar Ephraim was very professional, explained the process and took care of my buy out. The process was quick. I would recommend anyone to Diehl if they are interested In quality service as well as a car of good quality. More

The experience was pretty good from the minute I started the inquiry of the vehicle to the out the door delivery, every thing was perfect. the inquiry of the vehicle to the out the door delivery, every thing was perfect. More

The service department is great. my Jeep was still under warranty and my lease was still in affect. engine light was on and they diagnosed a bad water pump and later a bad hose mel my Jeep was still under warranty and my lease was still in affect. engine light was on and they diagnosed a bad water pump and later a bad hose melted because of pump. Pump took 9 days to get to them and a total of 14 days for work to be completed. They said they had no loaners for me. 10 days later they had one which i appreciated greatly and used it for 5 days. Jeep so far is running good a week later. More