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George Waikem Ford - Service Center

Massillon, OH

4.1
65 Reviews

65 Reviews of George Waikem Ford - Service Center

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April 30, 2024

Very professional and friendly, Great customer service care. I'm making Diehl Ford my go to dealership for all future services. More

by thorboy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
April 29, 2024

Excellent service done in a short amount of time. Review of my future service needed. Coffee is bad. More

by ksmith6296
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

They are always very professional and friendly. I've never had any issues with them at all. More

by robin39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with sales staff
April 26, 2024

1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 More

by tiopa57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

i stopped in to get brakes with no appointment and i was in and out in a few hours and they gave me regular updates on the service More

by soulierejvs
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

quick and easy to schedule appointments . All personnel that I dealt with were very polite and professional. My vehicle was treated with care. More

by rjohns188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

They couldn’t find 3 bad rattles under my car. Unbelievable. Brakes are dragging noisy. Said they were fine. But not true More

by garydepew1952
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
April 18, 2024

I called in with follow up questions and never got a call back. They were busy and maybe they will still call but not in the first 24. More

by beckman8597
Recommend Dealer
No
Employees Worked With
Melvin
April 16, 2024

All personnel were cordial, helpful, professional, knowledgeable and understanding of my concerns. Customer service was above and beyond!!! More

by JWPAETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bryce
April 15, 2024

I didn't know it was going to cost me 175 bucks to tell me I need new tires! More

by grayman3933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
1
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