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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,825 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,825 reviews

April 11, 2023

The team at Dirito Brothers were awesome to work with. We were able to agree on a great trade in number for our used car and also made sure the numbers were right for our certified used Atlas. Thanks agai More

by AlexD
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello Alex, we are excited to learn that you had a great trade-in experience with an agreeable price at Dirito Brothers Walnut Creek Volkswagen. Thank you for your great feedback, please feel free to let us know if there is anything else we can assist you with.

April 10, 2023

Everything as usual was well done. Our only complaint was we specifically said do not replace the windshield wipers they were done at the last service. When we picked up the car there More

by 19mis58
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sean Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We take great pride in how we take care of customers here at Dirito Brothers Walnut Creek Volkswagen. I would very much like to discuss your service experience and windshield wipers. When your time permits, please reach out to me directly. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

April 10, 2023

Very responsive, fair, and an overall positive experience. Andres heard what we were looking for and found the right car and the right deal. More

by CRMAHOOD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for your amazing 5-star review. Congratulations on your new car! We are thrilled to learn that you had a positive experience with our Sales Department. We appreciate your business at Dirito Brothers Walnut Creek Volkswagen and welcome you back anytime!

April 10, 2023

I have had my VW golfwagon serviced ever since I purchase my car at this dealership in 2016. I am happy with the service I have with the service department and am especially pleased with Kevin as my service More

by BOBBEJLEE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are proud to see that you had a great experience. Thank you for taking the time to rate and review our Sales Team here at Dirito Brothers Walnut Creek Volkswagen.

April 10, 2023

Great service, early check in, my car was ready before I even needed it back. Kevin was professional and friendly, couldn't really ask for anything better. More

by dalexander5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to leave a 5-star review for us at Dirito Brothers Walnut Creek Volkswagen. We're happy we could meet your expectations! Our team is available should you require any extra help.

April 10, 2023

I have a pretty good experience with this dealership. John didn’t give me pressure at all and he really try to help me to get the car that I want at a right price. With his help I am able to purchase a M More

by SAMPRAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Our Sales Team here at Dirito Brothers Walnut Creek Volkswagen is committed to going above and beyond to make every purchase seamless. Your feedback lets us know we're delivering on our promise of a superior experience.

April 09, 2023

Great service, Wish you had an easier way to deliver me back to Berkeley when you have the care for a full day. More

by pate0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed a great experience working with our Service Team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance.

April 09, 2023

Excellent, efficient and fair - a pleasure to deal with! Would definitely recommend. Nanika was super helpful More

by RYANCOPPING
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello and thank you for your highly-rated review. We strive to deliver a great experience to all of our valued customers, and we're happy to see that your visit here at Dirito Brothers Walnut Creek Volkswagen was excellent.

April 09, 2023

Good dealership. Usually always do a great job. Didn’t clean or put air in my tires this time. More

by EJBA001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We appreciate the opportunity to hear about your experience with us here at Dirito Brothers Walnut Creek Volkswagen. Your business is valuable to us, and we want to learn more about your feedback. Please contact me directly to discuss this further. Thank you for your patience and understanding. Best Regards, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

April 09, 2023

I have always received prompt, courteous and effective service at Dirito Brother's in Walnut Creek. More

by DEJANNEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to share your positive feedback and give us five stars here at Dirito Brothers Walnut Creek Volkswagen. Our team will be happy to assist with anything you need on your next visit, come back any time.

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