Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,886 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,886 reviews

September 02, 2021

Car was repaired quickly and efficiently. I was worried it was going to be a while in the shop but they diagnosed the problem and fixed it right the first time. The service tech explained how the frontal c More

by Squanto Bodeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Sep 03, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We're so happy to hear your issue was resolved - and you got some good info. Knowing what is going on is key, sounds like Tim was super informative. Thank you for the positive feedback!

September 01, 2021

Great customer service! Everything was explained to me in detail and all my questions were answered. Glad to have purchased my new vehicle at Walnut Creek VW. More

by Salma Z.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad to have you as part of the Dirito family! Thanks for letting us know how helpful and informative everyone was. Congrats on your new VW!

August 31, 2021

Super great service, my car was repaired the following day! Wasn't expecting that !!! Marina was super nice,professional, very comfortable with service !!! First class all the way ! More

by theduckla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Great news! We're happy to hear that your service was completed faster than expected and that Marina was such a gem. Thanks for the positive feedback!

August 31, 2021

Great service, on time, on budget. No issues, no surprises. Friendly and helpful service people. Easy to have my service needs taken care of. Will go there again. More

by JON33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Sep 03, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Happy to hear it! We look forward to serving you again in the future. Thanks for the great feedback!

August 31, 2021

They took the car in ASAP to correct the issue. Got the car back to me in good time. …. Zzz zzz zzz zzz zzz zzz More

by dgnugent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Sep 03, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience.

August 29, 2021

Sean was so nice and kept me informed while my car was being worked on so I could decide whether I could wait for my car or needed to take a Lyft to work. It worked out great. My daughter and I were abl More

by LEANNE.OWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Sep 03, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Happy to hear it! Planning and communication are key, we are glad to know Sean helped you with both. Thank you!

August 29, 2021

Gus and Eddie were fantastic! Both were professional, easy to work with, and made the car buying experience a breeze! We were out of there in an hour! Their customer service and attention to detail was a More

by ECGRAEBER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Miller
Sep 03, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful to hear! We look forward to serving you again in the future. Thanks for letting us know how great Gus and Eddie were! Enjoy your new car!

August 28, 2021

Everybody was great... Shannon, Kevin, and Sean did their best to take care of things even though it was a 3-visit warranty issue. Lyft rides back and forth to home were painless. More

by wrwagoner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

While we're sorry it took three visits, we are happy to hear it was ultimately successful and that Kevin, Shannon and Sean were a great team to work with. We are more than happy to provide your Lyft ride - thank you for the positive feedback!

August 28, 2021

Very smooth quick, professional & easy for the customer. They provided a very Friendly service. Rapid arrangement of Lyft for pick and drop. Even charged my electric vehicle. More

by Srk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

That's what we like to hear! We are glad to know you were well taken care of with a Lyft ride and free EV charge. Thanks for the positive feedback!

August 28, 2021

Everyone was very professional and courteous. They were great sending a car to pick up my dad to come get his car. He was very happy with the results. More

by JENO57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience. Thank you!

...
217
...