Dirito Brothers Walnut Creek Volkswagen

Great place, very helpful I've always had great experiences with this place. I would recommend this place for buying and servicing your vehicle. Its a big dealership that still I've always had great experiences with this place. I would recommend this place for buying and servicing your vehicle. Its a big dealership that still treats you like family. More

great service Professional, courteous, timely. what a service place should be. Very resposive; listen to all complaints re reason coming in; clean; happy place Professional, courteous, timely. what a service place should be. Very resposive; listen to all complaints re reason coming in; clean; happy place. would definitely recommend. More

Great car, great service! Love the Atlas! Visited a few dealerships but Gerard at Dirito Brothers went above and beyond and got us the price we were looking for. Had a minor is Love the Atlas! Visited a few dealerships but Gerard at Dirito Brothers went above and beyond and got us the price we were looking for. Had a minor issue with one of the seats and Shannon in the Service Department took great care of us! Highly recommend Dirito Brothers Volkswagon. More

Absolutely Outstanding! After working with more than 5 other dealers in the bay area to try to negotiate the purchase of a new VW, I thought the effort was wasted. I don After working with more than 5 other dealers in the bay area to try to negotiate the purchase of a new VW, I thought the effort was wasted. I don't like to go in and play all the games at the dealership, so I always start with an email that is very up front: "Hi, I would like this car and want to know your best price straight away. Please, let's not waste anyone's time and cut to the chase." 5/5 other dealers all came back with the famous "You being in the dealership is your best leverage!" line. Not Dirito though. Within minutes of sending in the request (at the end of the day when they just closed), I got a response from Ron with a straight cut, no-nonsense price. The next day I went in, saw that the car was just as described and had them appraise my trade. They gave me a great price for the trade, as well as the car so we did the DMV paperwork and I wrote a check for the balance. I was in and out of the dealership in my new car in just about an hour! More

Oil change/ tune up/ service car This is by far the easiest dealership I’ve ever had to deal with. They are nice, professional and all around good people. They made the process very s This is by far the easiest dealership I’ve ever had to deal with. They are nice, professional and all around good people. They made the process very simple and straight forward. If you are in the market for a Volkswagen or just a car in general, I highly advise this one. More

Saab service We have a Saab 9-5 that needed service so it would pass its smog requirements. O was able to make an appointment for a good day and time and brought t We have a Saab 9-5 that needed service so it would pass its smog requirements. O was able to make an appointment for a good day and time and brought the car in. Was greeted promptly and took care of the paperwork. Caught their complementary shuttle to the Walnut Creek shopping district. When the time came that the car was to be ready a return shuttle was used. All and all the experience with the dealership was very good. More

Great It is always a great experience at VW in walnut creek. The Greeter is not very friendly and sit at a desk with an ipad until you leave your car and he It is always a great experience at VW in walnut creek. The Greeter is not very friendly and sit at a desk with an ipad until you leave your car and he appears. And he asks for your keys..but I don't leave them so they dont take the car away right away. Everyone else is amazing and helpful. Great experience. More

Terrific service, very attentive and experienced staff. I thought Kevin was terrific, he took care of us on very short notice and was knowledgeable and clear and a super nice guy. Thanks, Kevin, we'll keep I thought Kevin was terrific, he took care of us on very short notice and was knowledgeable and clear and a super nice guy. Thanks, Kevin, we'll keep coming back! More

Between fine and great....good Overall, my sales person (Diego) was good. He was informative enough to be helpful, but not enough to answer all questions. We also found a cracked Overall, my sales person (Diego) was good. He was informative enough to be helpful, but not enough to answer all questions. We also found a cracked piece of plastic on the car that he said he was going to replace...he didn't. Also felt like important info/details (re: required maintenance/additional $) were not mentioned, until it was time for actual payment (ie: where it's basically too late to turn back). All this said, it's been over a decade since I bought from a lot, so maybe this is just how it is. I'd still go back to Diego. I now know to make sure I ask every single question, as opposed to assuming that all important info will be relayed. The woman that I dealt with (Karen), re: payment, however, was freakin' awesome. By the end of it, I was back to feeling good about my purchase and felt like I'd come back to Dirito Bros, almost solely based on my experience with her. Diego...B+/A- Karen...A More

Best experience Spoke to many dealerships in search of my new car. This was by far the best experience I've had. came to a deal over the phone, they kept their word o Spoke to many dealerships in search of my new car. This was by far the best experience I've had. came to a deal over the phone, they kept their word on the price. The transaction was smooth and I was in and out quickly. Will definitely be my go to dealership in the future. More