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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
5,403 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 5,403 reviews

July 12, 2021

The service professionals are always helpful and courteous at Dirito Brothers in Walnut Creek. I purchased my VW Beetle at this dealership 8 years ago and have had all the maintenance and other serv More

by IMKNECHTED2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for continuing to choose Dirito Brothers! It is nice to hear that you consistently receive great service and that your Bug is still running great. Thank you for sharing!

July 12, 2021

Excellent service experience. No waiting for service person to check our car in. Car done when promised. Quick check out and I was on my way. More

by PASODELRAMEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We aim for stellar communication and timely service. Thanks for letting us know we got it right!

July 11, 2021

What a wonderful experience, joining the VW family! Between the purchasing of my new ID.4 and the service team helping me get everything set up correctly, I could t be happier. I highly recommend this More

by liz.wheeles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Simi, Tim Luong
Jul 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Welcome! We are excited to have you. Great choice on the new ID.4 and thank you for letting us know how helpful the team was for your purchase. We look forward to seeing you again!

July 10, 2021

Extremely pleasant, welcoming and friendly staff. James Is amazing and Erin in finance is very thorough. Please check them out whether you are thinking of buying or leasing. More

by PEKAKI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Jul 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is what we like to hear! We are happy to know that you had a great experience with Erin and James, thank you!

July 10, 2021

Erin and Nanika were amazing! They helped me from beginning to end to get exactly what I needed! As a single woman I felt very comfortable making this big decision having these ladies guide me along More

by M.MARIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nanika Orgil
Jul 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We aim to provide a welcoming atmosphere for all of our customers and are delighted to hear that Erin and Nanika helped to provide just such an experience! We appreciate you taking the time to let us know how great they were, Thank you!

July 10, 2021

Gus and Kevin are both excellent to work with. Gus, who sold me my car (and the three previous ones), is really nice and extremely knowledgeable about the product. Kevin in service is also wonderful. What More

by Lucinda
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Lucinda, This is excellent feedback, thank you! We are grateful for your continued support and we'll be sure to pass along your kind words for Gus and Kevin. We look forward to next time!

July 09, 2021

Gus was extremely helpful, friendly, and honest. I feel great about my purchase both in regards to the performance of the car and the price i paid for it. More

by David Aguirre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi David, Awesome! We are delighted to know that Gus the Bus helped you feel confident in your purchase and made your car buying experience such a positive one. Thanks for the kudos and positive feedback!

July 08, 2021

Thank you Kevin, awesome service as usual!!!! There's a reason we come from four cities away. We have been to other dealers but then never measure up. Thank you, Aaron More

by AARON.CONLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Aaron, We appreciate you coming all the way to see Kevin! It speaks to the quality of his customer service and maintenance skills. Thank you for the kinds words, we'll be sure to let Kevin know. Until next time, take care and we look forward to seeing you again.

July 08, 2021

Efficient, communicated well and on time service. Front line staff were great to work with. Only thing was no car wash with the service, which would have been nice. More

by fdclax
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive feedback! We regret that we cannot offer car washes at this time, due to local recycled water requirements. But we thank you for your input!

Jul 09, 2021 -

fdclax responded

I understand. Thank you.

July 07, 2021

Friendly service, clean building, knowledgeable staff. I have purchased three cars in five years from this dealership and serviced all of them at this location. More

by CAROLYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Jul 09, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Carolyn, We are very grateful to have you as a loyal customer! And are very happy to hear that you receive consistently great service. Thank you for sharing!

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