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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,852 reviews
December 19, 2019
Great experience and super good deal Derik was very friendly and helped us throughout all the sales process. Very careful and friendly staff. We went for a used car and the condition of Derik was very friendly and helped us throughout all the sales process. Very careful and friendly staff. We went for a used car and the condition of it was sparking clean, all documentation was in order with all original bills. I strongly recommend this dealership. More
by BENOIT.CROUZIT
Verified CustomerEmployees Worked With
Derik Buchtel
December 19, 2019
Friendly Professionals This was my first visit to Dirito Brothers. I was greeted as soon as I drove in, and was immediately seated with Marina, the professional responsible This was my first visit to Dirito Brothers. I was greeted as soon as I drove in, and was immediately seated with Marina, the professional responsible for ensuring that my recall service was completed. Marina was wonderful. She explained what would be done, and also asked about other needs, or requests I might have. I also like the fact that Dirito Brothers values clients' time. This is exemplified in their policy of minimal waiting time between drop-off and providing transportation to your place of work (within specific limits). If their shuttle is out for more than 35 minutes, Dirito provides alternative transportation for clients. I have never experienced this at another dealership. I don't recall the names of the other employees with whom I interacted, but I do know that this is the best VW dealership I've had in years. I'll definitely be back. More
by ST
December 19, 2019
First car maintenance check up Marina was super helpful and informative and answered all of my questions. She also gave me many options and was accommodating and good with communica Marina was super helpful and informative and answered all of my questions. She also gave me many options and was accommodating and good with communication. My appointment also finished earlier than expected. Thank you! More
by VC
Employees Worked With
December 18, 2019
Great customer service Would recommend this dealership Friendly people .Clean environment nice what’s the fruit waiting room great condiments Clean bathrooms fast service g Would recommend this dealership Friendly people .Clean environment nice what’s the fruit waiting room great condiments Clean bathrooms fast service great atmosphereAll-around great place to be able to purchase a vehicle with great great customer service More
by LAW2936
Employees Worked With
December 18, 2019
Great and friendly service. Dirito Bro’s. Service was wonderful to work with. Marina kept in contact with me and kept me updated throughout the few days they had our vehicle. She Dirito Bro’s. Service was wonderful to work with. Marina kept in contact with me and kept me updated throughout the few days they had our vehicle. She is friendly and knowledgeable. More
by MSMACAULAY
Employees Worked With
December 17, 2019
Service Customer service is always very good. Tim was very helpful and quick. I always come here to get my car serviced and I’m never disappointed Customer service is always very good. Tim was very helpful and quick. I always come here to get my car serviced and I’m never disappointed More
by kelliea.king
Employees Worked With
Tim Luong
December 16, 2019
Happy customer Excellent service all around! My car was done within the anticipated timeframe. Shuttle ride was great. Check-in and -our processes were smooth. My ca Excellent service all around! My car was done within the anticipated timeframe. Shuttle ride was great. Check-in and -our processes were smooth. My car was well cared for and everyone was friendly. More
by jfliksteen
Employees Worked With
Bill, Rose, Cesar , Tim Luong
December 16, 2019
Quick and Easy Service Visit My recent service at Dirito Brothers was incredibly easy, and they got me out even more quickly than they said they would. I bring my car here every t My recent service at Dirito Brothers was incredibly easy, and they got me out even more quickly than they said they would. I bring my car here every time it needs service. More
by brian.alexander
Employees Worked With
Tim Luong
December 16, 2019
Quick, Easy, Polite, but. I enjoyed the quick and punctual service I had done recently at Dirito Brothers and our Service person was very polite and arrange the shuttle to take I enjoyed the quick and punctual service I had done recently at Dirito Brothers and our Service person was very polite and arrange the shuttle to take us down town even though I had failed to set it up...but they didn't really cover what was being done on my first service so I can't tell you if what they did was noticeable or not. One thing I did notice is the car was unwashed or vacuumed but I guess that isn't part of the service. I'm "spoiled" by the service appointments from my other cars I guess. But the staff were friendly and efficient so I will go back again. More
by david.kavanaugh
Employees Worked With
Don't Remember
December 16, 2019
Amazing Danny & the rest of the VW team have been amazing- absolute life savers. They’ve always been extremely helpful, fast, efficient and trustworthy. I fee Danny & the rest of the VW team have been amazing- absolute life savers. They’ve always been extremely helpful, fast, efficient and trustworthy. I feel 100% comfortable and would come back 10/10 times. More
by Ena
Employees Worked With
Danny Keen , Tim Luong
