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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,851 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,851 reviews

December 05, 2019

50k Mile annual service Marina was terrific! She texted me updates throughout the day and kept me informed. I appreciate her great attention and service. Thank you Marina, More

by Joe Gallagher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the five star review Joe!

December 05, 2019

The best experience & people - hands down I went to all the car dealerships in the area and each experience was awful until I went to VW Dirito Brothers. They were all very friendly & helpful, More

by cglasser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ritola
Dec 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your story and photo, and we really appreciate the recommendation!

December 04, 2019

Very pleased with the service. Diego was very helpful and great about keeping in contact and informing us of the progress with the car coming in. More

by felicia.radu
Recommend Dealer
Yes
Employees Worked With
Diego Soto
Dec 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five star review Felicia!

December 03, 2019

Fast and easy Gerard was great Gerard was nice and very responsive. Answered all my questions and followed up after the sale to check if we are doing ok. Overall great experience More

by ORSIC.STEFAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review and for letting us know that Gerard provided you with top-notch service!

December 03, 2019

Efficient and pleasant From the time of making the appointment to finish it was a very efficient process. The wait for the service was less than anticipated. Waiting area i More

by DKINGPKING
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Dryden
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback about your experience here at Dirito Brothers Volkswagen!

December 02, 2019

Great Service ! Marina was very helpful and super nice! Service was completed quickly. There we some recall work needed to be done and she all the records for me. More

by SIMO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you, I know Marina will really appreciate your kind review!

December 01, 2019

Great Service! Kevin Hubert is very professional, knowledgeable and always provides excellent service. The service keeps my 2004 Golf running - I would recommend Dir More

by meckart01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that Kevin has been taking such good care of your Golf over the years!

November 30, 2019

Great service Wonderful, friendly service professionals. Communication was great - they listened and ask questions. They made sure I was comfortable with the proces More

by JAN.GURSKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Jan, we appreciate your taking the time to post this five star review!

November 30, 2019

They keep me rolling Never had a bad experience here, in sales, in service, anywhere. Everyone's professional, knows their stuff, and goes to the limit to make sure I'm ge More

by bill.abney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the review about your experiences at both our Sales and Service departments, Bill, we appreciate the feedback!

November 29, 2019

Satisfaction Service at Dirito Brothers in Walnut Creek is as always satisfactory. They never fail. Our advisor, Shannon Sousa handled our transaction to our sat More

by Marilyn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marsha
Dec 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the input Marilyn, we appreciate the review of your experiences here at Dirito Brothers Volkswagen.

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