Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,886 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,886 reviews
November 21, 2019
Oil, Tire, and tecall Quick and easy work. They completed the work before the promised time. I had other appointments that day so it was really appreciated. My car runs a g Quick and easy work. They completed the work before the promised time. I had other appointments that day so it was really appreciated. My car runs a great. I’ve come here for 14 years on all of my cars. More
by HPLPAUL
Verified CustomerEmployees Worked With
November 21, 2019
Kevin Is awesome! Dropping off the car, reviewing what needs to done to the car is always easy and convenient. Kevin is attentive and helpful. I appreciate the shuttle Dropping off the car, reviewing what needs to done to the car is always easy and convenient. Kevin is attentive and helpful. I appreciate the shuttle home as well. More
by KATIEOFERRARI
November 21, 2019
Good customer service Very friendly staff! Marina took care of everything for us, even driving our car herself to test the fast charger. And Walnut Creek is much closer tha Very friendly staff! Marina took care of everything for us, even driving our car herself to test the fast charger. And Walnut Creek is much closer than VW San Rafael. Thanks for the good service. More
by Silvana
Employees Worked With
November 21, 2019
Side View Mirror Repair Tim was knowledgeable, provided great communication and follow-up. The rest of the VW Dorito Brothers team were kind and helpful. I will be back! Tim was knowledgeable, provided great communication and follow-up. The rest of the VW Dorito Brothers team were kind and helpful. I will be back! More
by GEOROD58
Employees Worked With
Tim Luong
November 20, 2019
did not know tire roatation would cost money i understood wipers had a cost and labor too. was not told that tire rotation was not part of service package. the drought is over, if you don't was i understood wipers had a cost and labor too. was not told that tire rotation was not part of service package. the drought is over, if you don't wash car I get it. at least clean the windshield! More
by Jeffrey.gale
Employees Worked With
Tim Luong
November 20, 2019
annual prepaid maintenance I was able to get an appoint for car service immediately. Car was ready for pick up in 1.5 hours. My car is kept spotless and has very low mileage so I was able to get an appoint for car service immediately. Car was ready for pick up in 1.5 hours. My car is kept spotless and has very low mileage so I imagine working on my car was simple...needless to say, appointment scheduling, quick service and fast shuttle made this a great experience. More
by SJEWEL
Employees Worked With
Tim Luong
November 20, 2019
Atlas They just know what to do. Very engaged. Great customer service. Easily accessible. Always great at reminding their customers about their appointment They just know what to do. Very engaged. Great customer service. Easily accessible. Always great at reminding their customers about their appointment. You have nothing to worry about! More
by noelkate2014
Employees Worked With
Tim Luong
November 19, 2019
Excellent service On time and flexible hours. They also provides shuttle service all the way to San Ramon area.I have been going to this dealer for servicing my car sin On time and flexible hours. They also provides shuttle service all the way to San Ramon area.I have been going to this dealer for servicing my car since 2010. More
by dallasthecat2000
Employees Worked With
Tim Luong
November 19, 2019
Great experience Very easy buying experience and excellent sales people. The car was ready to pickup full of fuel, clean and we are very happy. Thank you Dirito's sa Very easy buying experience and excellent sales people. The car was ready to pickup full of fuel, clean and we are very happy. Thank you Dirito's sales team! More
by GOMERRICK
Employees Worked With
Oscar Dryden
November 19, 2019
Peter was World Class Thank you for the great service and deal. Looking forward to purchasing more cars in the future. Ask for Peter and he will take care of you! Thank you for the great service and deal. Looking forward to purchasing more cars in the future. Ask for Peter and he will take care of you! More
by Anakin
Employees Worked With
Peter
