Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,852 reviews

October 04, 2019

Vehicle Service My car was done before the time promised. The waiting area was clean and comfortable with coffee and treats. Marina helped me and was great! More

by HJSEBARBA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear you had such an efficient experience here, thank you!

October 03, 2019

Not sure I needed a service...what was really done? Not sure the egolf even needs a service. Seems pretty pointless - not even a tire rotation is involved??? Waste of time it seems. I didnt really feel More

by Sean P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Oct 04, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback Sean, we will be sure to communicate the details better next time.

October 03, 2019

Great service and communication Tim did a great job communicating with me via text message! The work performed was done quickly and all issues were fixed in my car. I'm very pleased More

by JOSHUABOLLMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

We work hard to keep our customers apprised of their vehicle's status, so it's great to hear that our customer appreciate the extra communication, thank you!

October 03, 2019

Oil change service I’ve been to Danny 2 times now and Both experiences he has been extremely helpful. He even made sure my history of oil changes was correct. More

by jhwang516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for giving us a chance to earn your business and for the five star review!

October 03, 2019

Service Pleasant and efficient services from Shannon and the cashier at check out. The shuttle arrived for my pick up shortly after the request was made.Leon, More

by msmosley143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon(shuttle service)
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the excellent review, I know Shannon will appreciate your kind words!

October 02, 2019

Excellent Customer Service Dirito Brothers WC Volkswagen offer excellent customer service and maintenance. They have always come through as promised and have a really nice wait More

by Tito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words Tito, we appreciate your sharing your experiences here.

October 02, 2019

Leased a Tiguan I had a good experience leasing at Dirito bros. Jim was helpful and informative. I’m loving the car so far especially the sunroof and cool interior fe More

by ADRIENNE.RACHEL.MOORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your Tiguan, Adrienne, and thank you for the great review!

October 02, 2019

Good but takes long I trust Dirito Brothers to do quality work and spot potential issues. But, it is difficult to handle 2 plus hours for an oil change. More

by ROBERTCHAGERTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback Robert, we do our best to be efficient and thorough and sometimes it takes a bit longer. Thank you for your patience!

October 02, 2019

Fair prices, great customer service I worked with Jacque on my new vehicle purchase and I couldn't be happier with my experience. From selecting the vehicle to negotiating price to stori More

by anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacque Vigil
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know Jacque provided you with such excellent service!

October 02, 2019

Very professional I visit Dirito Brothers Walnut Creek Volkswagen at least once a week and it is absolutely pleasure to deal with them. They are always helpful and rea More

by ESTARMOTORS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Oct 03, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your business, and for the terrific review!

...
345
...