Dirito Brothers Walnut Creek Volkswagen

Routine maintenance We come here because of the excellent service we receive every time we do. There staff always shine and put out the red carpet to accommodate our need We come here because of the excellent service we receive every time we do. There staff always shine and put out the red carpet to accommodate our needs. More

Fast and friendly service We just leased and are pleased with our selection.Fast and friendly service, Saul the salespeople at Dirito Bros was a quick, efficient, and knowledge We just leased and are pleased with our selection.Fast and friendly service, Saul the salespeople at Dirito Bros was a quick, efficient, and knowledgeable. More

Saravia Purchase Rich and Jeff we’re super easy to work with and made me a great deal. I’m so happy with my new GLI Autobahn! Rich and Jeff we’re super easy to work with and made me a great deal. I’m so happy with my new GLI Autobahn! More

Personal Service=Customer Confidence I have confidence in my VW service rep. Because Shannon makes me feel valued as a customer. When ever I have a question she gives me an answer and als I have confidence in my VW service rep. Because Shannon makes me feel valued as a customer. When ever I have a question she gives me an answer and also tries to advise me as to my best options. Thank you Shannon!!! More

... always a pleasure to get service at Dirito The service is great: Kevin is knowledgeable and attentive ... he keeps me informed of progress and and issues when necessary. Thumbs up to Kevin. The service is great: Kevin is knowledgeable and attentive ... he keeps me informed of progress and and issues when necessary. Thumbs up to Kevin. Ron helped me through the tangle of a lease buy-out. I enjoyed working with Ron. More

Best experience in a dealership, ever! Went into Dirito Brothers Walnut Creek to check out some new vehicles, 30 minutes before closing, and was instantly greeted by Gus Davila. This guy is Went into Dirito Brothers Walnut Creek to check out some new vehicles, 30 minutes before closing, and was instantly greeted by Gus Davila. This guy is hands down the best sales person I have ever dealt with! He was friendly, helpful, knowledgeable and did not pressure my wife and I at all. We told Gus what our budget was, and he did not try to over sell us and made sure we were comfortable. He showed us some vehicles to choose from, we test drove some, he explained the different features and took what we were looking for and drew up some quotes. We were in a brand new car, driving off, in less than an hour! I would highly recommend this dealership, as well as to see Gus, to anyone I know. My family and I are really happy with our purchase! Thanks Gus and team! More

Fast and friendly service. We just leased a AWD Tiguan and are pleased with our selection. The salespeople at Dirito Bros were quick, efficient, and knowledgeable. James Cord i We just leased a AWD Tiguan and are pleased with our selection. The salespeople at Dirito Bros were quick, efficient, and knowledgeable. James Cord is really in his element! Fun guy with a beautiful personality. Thanks Jim for your help! More

Excellent Service We went in for the 10k miles maintenance, primarily for the oil change. We learned the car also needed a few minor recall services but was happy to fi We went in for the 10k miles maintenance, primarily for the oil change. We learned the car also needed a few minor recall services but was happy to find out it could be done within the day. The service was quick and friendly, easily the best service I have received among the various dealerships I've been too. Big thanks to Danny for the friendly assistance and reaching out to us with updates to our service. More

Little things make the difference I expect the extras when I am bringing in a car for dealer service - and this was delivered on many fronts. Nice waiting area, car service home - high I expect the extras when I am bringing in a car for dealer service - and this was delivered on many fronts. Nice waiting area, car service home - high marks on both of these areas. A part was required which would take a few days to be delivered. I was ok with waiting (didn’t need the car) so I left it in the shop for 4 days. I had to call to check for updates (website for service did not show any meaningful status, I did not get a call pro-actively to confirm the part arrived.). I only received a text when service was completed. Was completed on date promised. So dealer had the car 4 nights. Service bill was over $1400. They knew when I would pick up car (I texted a response).. Would it have been too much to expect a quick car wash? I’m not expecting the car to be detailed - would have been nice to not have bird poop on the exterior :-) that was my final impression. I paid a lot of money for the service. The car does not “look better” than it did when it was dropped with the dealer. Hope it performs well. More

Bend Over Backwards Service Danny was incredible as were all the staff there. There was a problem with the parts ordered and a rental car was arranged immediately. A great atmo Danny was incredible as were all the staff there. There was a problem with the parts ordered and a rental car was arranged immediately. A great atmosphere in the office. Everyone is friendly and helpful. More