Dirito Brothers Walnut Creek Volkswagen

great team & great service! it has been a pleasure for me to bring my golf in for service at dirito bros. every time i come in i am greeted by tomas and his huge smile. the servi it has been a pleasure for me to bring my golf in for service at dirito bros. every time i come in i am greeted by tomas and his huge smile. the service team always takes great care of my car and they make me feel like i am at home there. with their cushy waiting area and delightful snacks, i look forward to bringing my car there for years to come. special shout out to tim, marsha, and leon! also, there wasa a younger latino gentleman who helped me out at the end. he was very nice but, i cannot remember his name. sorry. More

Great Service Came in for one problem, but they found another problem and covered by warranty! Was great to know they found issue before it became an issue! Servi Came in for one problem, but they found another problem and covered by warranty! Was great to know they found issue before it became an issue! Service advisor Marina is the best ever! More

Awesome experience! Gerald Rose was by far the most pleasant sales guy we have ever worked with. There was no haggling and the prices were super aggressive. We were able Gerald Rose was by far the most pleasant sales guy we have ever worked with. There was no haggling and the prices were super aggressive. We were able to get into a nicer car for way less money than what we were offered at another dealership the day before. And that was with a lot of negotiations! Thanks again! More

they very professional and knowledgeable they were knowledgeable and kind they also explain how to work the car.they were also friendly and happy no matter what the question they were willing they were knowledgeable and kind they also explain how to work the car.they were also friendly and happy no matter what the question they were willing to answer. I am very happy with the service and now I had decided to trade in my first car and got another one. More

Good service I well recommended to others and the person was The service was great and The delivery person was great and friendly and professional I would recommend your company to everyone I know that they can The service was great and The delivery person was great and friendly and professional I would recommend your company to everyone I know that they can relate to your companny for service needs More

Excellent Service is wonderful and the people there are always friendly and helpful! I’ve always been happy with all the service and they treat their customer Service is wonderful and the people there are always friendly and helpful! I’ve always been happy with all the service and they treat their customer well! More

The black car saga Tim has been great with my car. A plug high up in my dash melted and the dealership got it fixed. Had to bring car back afterwards for some much neede Tim has been great with my car. A plug high up in my dash melted and the dealership got it fixed. Had to bring car back afterwards for some much needed tweaks after the e tire dashboard was out some things rattled loose and had to be adjusted. Dealership was great! VW corporation of America, not great, their rep Manny adorned yo my case I opened was awful and rude even at one point tried to accuse me of tampering with the car which was not the case. Thank goodness.Dorito brothers were extremely accommodating or I think I would had just sat and cried. To this day since August 5th never got any type of written apology from VW corporation. Dorito Brothers makes me still want a new VW some day after this ordeal. More

Helpful and Happy The sale was a quick hassle-free transaction. Gerard did us a good deal and was a pleaseure to work with. The finance dept was a challenge as it alway The sale was a quick hassle-free transaction. Gerard did us a good deal and was a pleaseure to work with. The finance dept was a challenge as it always is. More

Friendly and Professional Service levels are exceptional, very well maintained, fast efficient service. Will always go here for main service. Some services are much cheaper els Service levels are exceptional, very well maintained, fast efficient service. Will always go here for main service. Some services are much cheaper elsewhere. I.E. Alignment and Tires More

Always Pleasure Shannon in service department and Michael in parts department is always pleasure to deal with. Whenever I need something they are super friendly and h Shannon in service department and Michael in parts department is always pleasure to deal with. Whenever I need something they are super friendly and help me right away. I am happy to deal with you guys and thank you for all your help. More