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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

August 07, 2019

Best experience Contacted Jacque. Told her what I was looking for. She found my car and we negotiated a great selling price. We did most of our communication on li More

by dvd5694
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen (in financing), Jacque Vigil, Tashi Tenzin
Aug 13, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear Jacque could handle all the details so that your experience at the dealership was quick and efficient, thank you so much for the great review!

August 06, 2019

great service! Made a 8am appointment, was seen right away. Added oil change to the order, had my car back by 3pm. LOVE the shuttle service! Also a shout out to More

by ANGIESW3
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of his name, but your shuttle driver is very nice and friendly. , Thomas Decarie
Aug 13, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review Angie and congratulations on your Sportwagen!

August 06, 2019

trust your service center? Dirito's: Friendly, efficient and delivered as promised. All my service comes from here, as the peace of mind, of a safe and reliable car, is just More

by nmassa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Canela, Oscar Dryden , Danny Keen
Aug 13, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for trusting us with your vehicles and your business!

August 05, 2019

Honest Service Kevin was very honest, direct and fair in his recommendations. Timely service and nice environment if you need to wait. Fair pricing for all services. More

by CSCHLATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the great review!

August 05, 2019

Service I can count on Always a pleasure to work with Danny and others in the service department. I can count on things happening exactly as I am told. It sure gives me peac More

by JMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen , Tim Luong
Aug 13, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for trusting us with your business!

August 05, 2019

Great exchange with Derik Derik was honest, straightforward and fair. He was thorough in the sale from beginning to end. Would highly recommend him and would purchase a vehicle More

by CRISNJAKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derik Buchtel
Aug 13, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great review about your experience here with Derik and for the recommendation!

August 05, 2019

Excellent customer service I wasn’t in the market for a new car, until I was hit head on in my 2015 Passat. The car was totaled, but saved my life. I’m now even more loyal to VW More

by JUSTINE_HALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm sorry to hear about your accident, I'm glad we could get you into a new car you can trust with your safety quickly and efficiently.

August 04, 2019

Great service He was berry professional and great service it was a lat of difference between him and Pleasanton location I highly recommend his services I like hi More

by CAPIRO1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Aug 13, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you very much for the terrific review and recommendation, we appreciate it!

August 04, 2019

Service and maintenance Brought my car in for service and Shannon asked if I needed a ride wich I already had. I told her what time I needed it by and as usual it was ready f More

by MARTINROX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear Shannon provided you with such excellent service, thank you!

August 04, 2019

Purchase Experience I appreciated Gerard’s manner (none of the stereotypical pushy sales antics) and transparency with pricing. Additionally I really liked Nanika’s thor More

by MARYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
Aug 13, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new VW and thanks for the great review!

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