Dirito Brothers Walnut Creek Volkswagen

Service Danny was so helpful and made the entire experience quick and smooth! Had me in and out all before 11am! Offered me a ride and was courteous, friendly Danny was so helpful and made the entire experience quick and smooth! Had me in and out all before 11am! Offered me a ride and was courteous, friendly and thorough. Thanks again Danny! More

Overall experience from finding the right vehicle for me to Out of all the times and years I have spent looking at and buying car at dealerships I found this experience to be the best and my Sales Consultant, D Out of all the times and years I have spent looking at and buying car at dealerships I found this experience to be the best and my Sales Consultant, Diego Soto met or exceeded all my expectations. I am very pleased with his patients, persistence, and hard work to help me find the right vehicle at the right price. He did not just try to find me a car that I could afford he tried to make the car I wanted more affordable. I was both surprised and amazed that he was able to do that. Other dealerships whom I tried to work with fell way short and would not put forth the effect. I simply want to say thank you Diego and the Dirito Brothers Walnut Creek Volkswagen dealership. Even though I live in a different city and have a Volkswagen dealership less that five miles from my home I am planning to make the trip to Dirito Brothers Walnut Creek Volkswagen each time my car require service. Sincerely Ivery Hood More

10,000 mile service Thomas was very knowledgeable and courteous. Great experience working with him. He explained everything before and after prior to starting the job. Thomas was very knowledgeable and courteous. Great experience working with him. He explained everything before and after prior to starting the job. Very helpful. Thank You More

Great customer service Came in to look at the new E-golf. I’m big on customer service, especially if I’m spending lots of money. They met my expectations. Very helpful. List Came in to look at the new E-golf. I’m big on customer service, especially if I’m spending lots of money. They met my expectations. Very helpful. Listened to my needs and wants from a car and in return I walked out with a new e-golf! More

Great Customer Service! My e-Golf wouldn't charge and I didn't have enough miles to drive to the dealership. Thankfully, Shannon helped arrange a tow and a rental car to get My e-Golf wouldn't charge and I didn't have enough miles to drive to the dealership. Thankfully, Shannon helped arrange a tow and a rental car to get me through the week while they fixed charging problem. More

Catalytic converter replacement Brought my Atlas in due to check engine light. Service rep Dustin had the problem quickly diagnosed and replaced under warranty. Very friendly and hel Brought my Atlas in due to check engine light. Service rep Dustin had the problem quickly diagnosed and replaced under warranty. Very friendly and helpful and explained everything about the issue. More

Fastest service ever. I think that we set a world record on how much time we stayed in the dealership before getting the car. We talked to Ron over the phone and by the tim I think that we set a world record on how much time we stayed in the dealership before getting the car. We talked to Ron over the phone and by the time we arrived, the car was ready and the papers were ready. We signed them and took the keys and left. No more than 10 minutes. I am impressed. More

Friendly and professional All the staff at this business from the operator Carlos, to the accounts payable staff ( a lady)... Marie’s?? ...at the end of your service are friend All the staff at this business from the operator Carlos, to the accounts payable staff ( a lady)... Marie’s?? ...at the end of your service are friendly and excellent., Tim was my service coordinator for my return part replacement and Shannon the previous visit. Derik showed me how to program my favorite XM stations and set them for me and reviewed the various tech features and options. Great guys at the door to the floor. Clean rest rooms and great coffee and comfortable waiting room. More

Positive used car buying experience Hi - this is a positive review for my used car buying experience. Really appreciated Tashi's informative and helpful style Also appreciate what fel Hi - this is a positive review for my used car buying experience. Really appreciated Tashi's informative and helpful style Also appreciate what felt like a fair negotiation process with him and his manager (Sterling). I not only feel like I got a great car, but also an overall great experience. More

2 car deal Easy in and out with clear communication throughout. Pleasure to do business this way. Helpful with drop off and transportation after deal was done. Easy in and out with clear communication throughout. Pleasure to do business this way. Helpful with drop off and transportation after deal was done. Thanks More