Dirito Brothers Walnut Creek Volkswagen

Best car buying experience My car recently got totaled. I knew i wanted another volkswagen so i called dirito bros. In walnut creek where i bought my previous vehicle i spoke to My car recently got totaled. I knew i wanted another volkswagen so i called dirito bros. In walnut creek where i bought my previous vehicle i spoke to Anika and she was very helpful. She had patience and showed me multiple vehicles, she went over all the specs and finally i found the car i wanted all within an hour! I am so relieved volkswagen was happy to welcome me back after this tragedy. More

Tiguan Excellent service in all facets of my experience from the quality of service preformed , the turn around time of the vehicle, as well as the expertise Excellent service in all facets of my experience from the quality of service preformed , the turn around time of the vehicle, as well as the expertises & friendliness of the service department More

They care The team at Dirito brothers really cares about their customers leaving happy and satisfied, and will do whatever possible to make sure that's the case The team at Dirito brothers really cares about their customers leaving happy and satisfied, and will do whatever possible to make sure that's the case. No hard-selling, no confusing offers. Just good cars, nice people and fair deals! Shoutout to Augusto (Gus) for coming in on his day off to get me my car as soon as I was approved and staying late to explain every little detail to me until I happily jetted of in my new Beetle convertible :) More

Excellent customer service I didn’t have an appointment. I called to say my check tire light came on again. I was told to come in at my convenience. I arrived about 10 minutes l I didn’t have an appointment. I called to say my check tire light came on again. I was told to come in at my convenience. I arrived about 10 minutes later and was immediately taken in at the service center. Everything was handled promptly and efficiently. I was told there was a recall that could be taken care of at the same time as checking my tire. Within two hours my car was ready and I was on my way. It was only $30, which was the best news! I’ve never had a bad experience weather it’s been with sales or service’ More

Efficient and friendly As a 1st time user of Dirito Brothers Service Department I was pleasantly surprised with the efficiency of the service process. It was easy to phone i As a 1st time user of Dirito Brothers Service Department I was pleasantly surprised with the efficiency of the service process. It was easy to phone in and schedule a convenient maintenance visit. I arrived early and was welcomed by friendly staff and assigned a service rep (Tim) who discussed the maintenance options and packages. He kept in touch with texts. The shuttle drivers were friendly and accomodating. The entire experience was super easy and amazingly efficient. They even fixed little things that bug me but I forgot to mention such as adjusting the time on the clock and reinstalling the gas/trunk buttons which had become dislodged. Thank you all! More

Great experience Ron Simi came in on his day off to help with my lease. He made sure the vehicle was ready for me when I arrived. I appreciate all his help. Ron Simi came in on his day off to help with my lease. He made sure the vehicle was ready for me when I arrived. I appreciate all his help. More

Gerard R review Gerard was a great help in purchasing our new car. We spoke to many dealerships prior to buying with Dirito. Gerard got us the best price and was very Gerard was a great help in purchasing our new car. We spoke to many dealerships prior to buying with Dirito. Gerard got us the best price and was very responsive to all of my texts and emails throughout the process. More

Satisfied with the services Thomas gave me an excellent service by providing me details re condition of my car Very Helpful Doorman doesnt know how to smile (blackguy? So Thomas gave me an excellent service by providing me details re condition of my car Very Helpful Doorman doesnt know how to smile (blackguy? So far im satisfied and recommend to mu friends More

I never felt pressed Although we knew which model we wanted, we couldn't decide on a color. The sales person was very patient showing us the exterior and interior combina Although we knew which model we wanted, we couldn't decide on a color. The sales person was very patient showing us the exterior and interior combinations options that were available, until we found the exact one we wanted. We are thrilled with our decision. This was exactly the second time we had been there. I lost the first person business card and couldn't remember the persons name. Tashi attempted several way to find the initial salesman we had talk with. As the salesperson hadn't taken any of our information the was no way for Tashi to know who it was. I felt he wasn't going to take from another salesman a possible sale. I admired him for that. I really enjoyed our experience with Tashi, and the other with who we worked. More

Smooth Car Purchase Diego was great, smooth transaction. No games fair price and great salesperson. Highly recommend Dirito Brothers Walnut Creek VW. Oh, did I mention I Diego was great, smooth transaction. No games fair price and great salesperson. Highly recommend Dirito Brothers Walnut Creek VW. Oh, did I mention I love my GLI! Great car! Thanks! More